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Software Development Manager

Milan, Italy

Position Overview: 

Do you love building ⚙️ products people love?  

As an Software Development Manager you’ll contribute to developing applications that streamline our internal operations processes while empowering our customers with tooling to drive revenue and improve the guest experience. We are on a mission to modernize and revolutionize our software systems, ensuring they align with industry standards while maintaining the value of our existing custom frameworks. You’ll play a pivotal role fostering a collaborative growth focused team culture and driving technical excellence. You will lead a cross functional team of developers & QA to deliver world class solutions.  

Your curiosity to continue learning, as well as a knack for problem-solving 🧐, will be key to delivering innovative products to our clients and their guests, as our team members are always looking for new ways to push the boundaries of what’s possible. We’re looking for people who are passionate about their craft and are always looking for ways to grow and improve the team and themselves. 

 

Location: Milan, Italy. The position primarily requires you to be in-office, but we offer a flexible hybrid schedule, allowing you to work from home for 1-2 days.

Reports to: VP, Engineering 

Travel ✈️ Requirement: Less than 10% 

 

What you’ll be working on: 

  • Leading highly talented engineering teams to deliver exceptional ticketing & guest experience applications for some of the largest attractions in the world 
  • Reenforce a culture of trust, continuous learning through structured OKRs 
  • Providing coaching, career development and mentorship of the engineers 
  • You will explore and advocate for new technologies or methodologies that can improve productivity or product quality 
  • You will expand collaboration with stakeholders to including but limited to regular updates, project demonstrations, and alignment on priorities 
  • Collaborate with stakeholders on the technical roadmap. 
  • Ensure high-performance software development and robust DevOps & DevSecOps practices. 
  • Drive for and implement automation in testing, deployment, and monitoring. 
  • Work with stakeholders to refine the SDLC and deliver key roadmap objectives. 
  • Stay abreast of industry trends and collaborate to incorporate these into the roadmap 

 

Technologies 💻 you may work with: 

  • Java 
  • Spring/Spring Boot 
  • Microsoft SQL 
  • MongoDB  
  • Tomcat 
  • HTML, JS, CSS  
  • AWS Services: EC2, S3, Athena, QuickSight, Lambdas, MSK, EKS, ECS 
  • CI/ CD tooling – Jenkins, Github actions, groovy, Maven 
  • Node.js & JavaScript/TypeScript 
  • Junit, Mokito, Postman/Newman 
  • Selenium/ Cypress/ Playwrite  

What you bring to the role: 

  • 7-10 years of software engineering experience. Note: ‘years of experience’ may not always be the best measure for your ability to succeed in this role. If the below bullet points feel like you, please consider applying. 
  • 3+ years experience in managing and mentoring cross-functional teams, specifically developers and QA. 
  • Strong knowledge of SDLC principles, including Agile methodologies. 
  • Expertise in DevOps, DevSecOps, test and automation strategies. 
  • Hands-on experience with Git and advanced branch management practices. 
  • Familiarity with both custom and modern industry-standard development frameworks. 
  • Excellent interpersonal and communication skills, with a focus on coaching and team growth. 
  • Experience with ticketing solutions and high-volume web applications 
  • Thrives in high growth, fast-paced environments 
  • Experience in leading cultural, process and technical transformations, especially for teams moving to modern development framework 
  • Skills in balancing priorities and resources between development and QA to ensure cohesive team progress 
  • Strong experience in managing expectations and delivering updates to senior leadership and non-technical stakeholders 

 

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory. 

LIFE at accesso:

 
At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives 🙌 with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
 
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about Diversity & Inclusion at accesso. You can review our candidate privacy statement here: Candidate Privacy Statement
 

ABOUT accesso: 

Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

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At accesso, we celebrate the diverse perspectives of our team members, and are dedicated to fostering a culture centered around inclusivity and belonging 💚

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