Mac Device Management Specialist

Company Overview

There’s a better way to work in finance—and more specifically, a better way to unlock value potential in private equity-backed portfolio companies. Working at the intersection of sponsors and management teams across every stage of the investment lifecycle, our team provides hands-on, execution-oriented support to elevate the office of the CFO.

So, what does it mean to work at Accordion? It means joining 1,400+ finance & technology experts in a high-growth, agile, and entrepreneurial environment while changing the way portfolio companies drive value. It also means making your mark on Accordion’s future—by embracing a culture rooted in collaboration and a firm-wide commitment to building something great, together.

Accordion is headquartered in New York City with 10 offices around the globe. Join us!

Role Overview 

The Mac Device Management Specialist will play a key role in supporting, managing, and optimizing the macOS environment within Accordion’s End User Computing ecosystem. This individual will be responsible for the administration, deployment, and maintenance of Mac systems across the organization, ensuring that all endpoints align with security and operational standards. The ideal candidate will bring deep technical expertise in macOS device management and a strong focus on user experience, system performance, and compliance.

This role can be based in any of our US office locations (NYC or Dallas preferred) and is a hybrid role with the flexibility to work remotely 2 days per week. 

This position is not eligible for immigration sponsorship.

What You’ll Do:

• Administer and manage macOS devices using modern management tools, including Jamf Pro and Endpoint Central (ManageEngine)
• Collaborate with the Endpoint Specialist to ensure alignment between Mac and Windows management strategies
• Configure, deploy, and maintain Mac endpoints with standardized policies and applications
• Coordinate with the Service Desk and Asset Management teams to ensure accurate lifecycle tracking of all Apple assets
• Partner with Security to ensure macOS systems remain compliant with organizational security and encryption standards
• Troubleshoot and resolve macOS-related incidents and requests escalated from the Service Desk
• Assist in defining and maintaining configuration baselines, user profiles, and software deployment policies
• Support onboarding and offboarding processes for Mac users, including imaging, enrollment, and deprovisioning
• Provide training and documentation for end users and support teams on macOS best practices
• Continuously monitor, evaluate, and improve Mac management processes for efficiency and compliance
  

You Have:

• 3–5 years of experience managing and supporting macOS in an enterprise environment
• Hands-on experience with both Jamf Pro and Endpoint Central (ManageEngine) for macOS management is required
• Strong understanding of Apple Business Manager, MDM enrollment, and automated device provisioning
• Knowledge of identity and access management (Okta, Azure AD, or similar) integration with macOS
• Familiarity with software deployment, patch compliance reporting, and endpoint security on Mac devices
• Excellent troubleshooting and problem-solving skills
• Ability to collaborate effectively with cross-functional teams including IT, Security, and Finance
• Apple Certified Support Professional (ACSP) or Jamf 200+ certification preferred

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $75,000 to $95,000 + benefits + bonus

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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