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Branch Quality Coordinator (Aldinger)

Dallas, TX

We are seeking a Branch Quality Coordinator to support quality operations and technical excellence at our Dallas, TX location. This role requires a hands-on calibration background and the ability to bridge technical work with quality system requirements. 
 
The ideal candidate will have direct experience calibrating measurement equipment, be proficient in interpreting uncertainty budgets, and demonstrate strong working knowledge of ISO/IEC 17025. Experience with IndySoft calibration software is strongly preferred. 
 
This position provides a unique opportunity for a technically strong calibration professional to expand into branch quality leadership and support continuous improvement efforts

Location: 90% in Dallas with 10% travel to customer sites within TX, AR, UT.

Key Responsibilities

Quality System & Compliance

  • Maintain branch-level compliance with ISO/IEC 17025:2017 and company procedures.
  •  Assist in internal audits, external assessments, and accreditation activities.
  • Review calibration records, uncertainty budgets, and quality documentation for accuracy.
  • Support CAPA, nonconformance investigations, and customer complaint resolution.
  • Provide training and guidance on QMS and calibration procedures to technical staff. 

Technical Support & Coordination

  • Perform technical reviews of calibration work, ensuring accuracy and compliance.
  • Provide oversight and feedback on measurement processes, uncertainty, and documentation.
  • Coordinate proficiency testing, technician competence assessments, and quality-related risk evaluations.
  • Use IndySoft for certificate review, data management, and system reporting.
  • Serve as a branch liaison for quality-related customer interactions with Customer Experience team including completion of customer surveys. 

Basic Qualifications

  • Minimum 3–5 years hands-on calibration experience with a variety of measurement equipment.
  • Strong knowledge of ISO/IEC 17025:2017 requirements and uncertainty calculations.
  • Experience conducting or supporting audits and technical reviews. 

Preferred

  • Associate’s or Bachelor’s degree in a technical field, or equivalent calibration experience  
  • Strong working knowledge of IndySoft calibration management software.
  • Previous experience coordinating quality activities in a calibration or regulated environment.
  • Familiarity with Microsoft Office and quality documentation systems. 

Personal Attributes

  • Strong technical aptitude with attention to detail.
  • Clear and confident communicator across technical and non-technical teams.
  • Proactive, organized, and able to manage multiple priorities.
  • Team-oriented with a sense of accountability and ownership. 

About Us

Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. 

We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.

Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Benefits

We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:

  • Health Insurance – Comprehensive medical coverage to support your well-being
  • Dental Insurance – Preventive and restorative care to keep you smiling
  • Vision Insurance – Coverage for eye exams, glasses, and contacts
  • 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match
  • Company-Paid Life Insurance – Peace of mind with fully covered life insurance
  • Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off
  • Paid Holidays – Celebrate and recharge with paid company holidays
  • Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role

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