Back to jobs
New

Branch Manager (IPM)

Edison, NJ

The Branch Manager is responsible for overseeing all operational, administrative, and customer service activities within an ISO/IEC 17025:2017 accredited calibration laboratory. This role ensures the branch meets financial, quality, and service objectives while maintaining compliance with accreditation standards and company policies. The Branch Manager serves as the primary leader for branch operations, driving efficiency, customer satisfaction, and team development. 

Key Responsibilities

Operational Leadership:

  • Manage day-to-day branch operations, including scheduling, resource allocation, and workflow optimization. 
  • Ensure timely completion of calibration services and adherence to turnaround commitments. 
  • Monitor branch performance metrics (productivity, profitability, customer satisfaction) and implement improvement plans. 

Quality & Compliance:

  • Collaborate with Technical Manager and Quality Coordinator to maintain ISO/IEC 17025:2017 compliance. 
  • Support internal/external audits and accreditation assessments; ensure corrective actions are implemented. 
  • Uphold company policies, safety standards, and ethical practices across all branch activities. 

Customer & Contract Management:

  • Review customer requests, tenders, and contracts for feasibility and alignment with branch capabilities. 
  • Maintain strong customer relationships through proactive communication and issue resolution. 
  • Oversee subcontracting and vendor approvals for equipment and services. 

Financial & Business Development:

  • Manage branch budget, monitor expenses, and ensure profitability targets are met. 
  • Identify opportunities for growth through new services, customer acquisition, and local partnerships. 
  • Prepare and present branch performance reports to senior leadership. 

Team Leadership:

  • Recruit, train, and mentor branch staff, fostering a culture of accountability and continuous improvement. 
  • Conduct performance evaluations and implement development plans. 
  • Promote collaboration between technical and administrative teams to achieve branch goals. 

Professional Skills:

  • Strong understanding of calibration services and laboratory operations. 
  • Familiarity with ISO/IEC 17025:2017 requirements and quality management principles. 
  • Proficiency in Microsoft Office and experience with calibration management software. 
  • Highly organized, decisive, and adaptable in a fast-paced environment. 
  • Customer-focused mindset with strong problem-solving abilities. 
  • Commitment to ethical standards, confidentiality, and impartiality. 

Qualifications:

  • Bachelor’s degree in business, engineering, or related field (or equivalent experience). 
  • Minimum 5 years of experience in operations management, preferably in a technical or regulated environment. 
  • Experience managing teams and budgets. 
  • Knowledge of calibration processes and ISO/IEC 17025 accreditation preferred. 

About Us:

Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. 

We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.

Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Benefits: 

We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:

  • Health Insurance – Comprehensive medical coverage to support your well-being
  • Dental Insurance – Preventive and restorative care to keep you smiling
  • Vision Insurance – Coverage for eye exams, glasses, and contacts
  • 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match
  • Company-Paid Life Insurance – Peace of mind with fully covered life insurance
  • Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off
  • Paid Holidays – Celebrate and recharge with paid company holidays
  • Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role

Create a Job Alert

Interested in building your career at Accredited Labs? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Accredited Labs’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.