
Data Analyst, Business Intelligence
ABOUT THE JOB
The ACLU seeks applicants for the full-time position of Data Analyst Iin the Analytics Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.
The ACLU Technology Department provides trusted, dependable, and impactful analytics, engineering and product design and management expertise for the ACLU. In partnership with experts across the ACLU, the technology team delivers best-in-class solutions, services, and innovation that advance the ACLU mission and organizational priorities.
ACLU Analytics, a division of the Technology team, partners with teams across the organization to enable the ACLU to make smart, evidence-based decisions and bring quantitative insights on our issues to the courtroom and the public. Our team's work ranges from social science research for litigation & advocacy, to analysis & reporting for fundraising and engagement, to building and maintaining our data infrastructure. We strive to ensure the ACLU leads by example in the ethical use of data and technology. This includes maintaining our privacy and security standards, pushing for transparent data practices from government and corporate actors, and helping to steward high standards for algorithmic fairness, accountability, and transparency
This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).
WHAT YOU'LL DO
Reporting to the Director of Engagement Analytics, the Data Analyst II will be focused on the reporting, analysis, and business intelligence of our fundraising & supporter data, and instrumental in our work to migrate our CRM (customer relationship management) technology. This includes building dashboards, creating analysis to generate insights and recommendations, and deploying solutions to help the ACLU identify meaningful insights, inform strategic decisions, and enhance engagement with donors and supporters.
YOUR DAY TO DAY
You will be part of the Engagement Analytics team, and work with team members across the broader Technology team, as well as partners in our Fundraising, Digital, Marketing, and Communications teams. You will work with our CRM technology and constituent and fundraising data to build out business logic, reports, and visualization for business users. Below is a sampling of projects you can expect to dive into:
- Documentation of current fundraising reporting, and requirements gathering for improvements.
- Building dbt reporting models and Tableau data sources based on new CRM data.
- Building dashboards end-to-end from wireframes to completion.
- Working closely with our Analytics Engineering team to support data modeling for reporting and analysis.
- Designing metrics for our supporters’ engagement based on fundraising data.
FUTURE ACLU'ERS WILL
- Be committed to advancing the mission of the ACLU
- Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
- Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
WHAT YOU'LL BRING
- Direct experience working with CRM technologies & data (e.g., Salesforce, Blackbaud) and building reports with that data.
- · Proficiency with dashboarding/reporting tools (e.g., Tableau)
- · Fluency with databases and database query languages (e.g., SQL)
- · Experience with ETL solutions (dbt)
PREFERRED QUALIFICATIONS
- Experience with non-profit or political campaign fundraising data
- Experience with a CRM or other database migration
- Knowledge of basic U/X and design principles
- Familiarity with an analytics programming language (e.g., R, Python) to perform data manipulation tasks and analysis.
COMPENSATION
WHY THE ACLU
For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.
We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being.
At the ACLU, we offer a broad range of benefits, which include:
- Time away to focus on the things that matter with a generous paid time-off policy
- Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
- Plan for your retirement with 401k plan and employer match
- We support employee growth and development through annual professional development funds, internal professional development programs and workshops
OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION
Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.
With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
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