Development Operations Coordinator

Development Operations Coordinator 

The American Civil Liberties Union of New Jersey (ACLU-NJ) seeks a Development Operations Coordinator; a key member of the Development Department who works closely with the Director of Development (DOD), Major Gifts Officer (MGO), and Executive Director (ED), supporting the team in research, solicitation, scheduling and strategy.

The Development Operations Coordinator is responsible for the operational functions of the development department and supports the organization's fundraising efforts by increasing efficiency and accountability.

The Development Operations Coordinator is primarily responsible for all data entry, acknowledging donors, managing the Customer Relationship Management database, maintaining regular reporting, and coordinating with the Finance Department.

This role also serves as the project manager for departmental systems development and management and for special projects including mailings, small events, and planning. This successful candidate has excellent project and peer management skills; has strong organizational, customer service, and communication skills; and can work independently as well as in a team.

Overview:

For over 60 years, the ACLU-NJ has defended liberty and justice guided by the vision of a fair and equitable New Jersey for all. Our mission is to preserve, advance, and extend the individual rights and liberties guaranteed to every New Jerseyan by the state and federal constitutions in courts, in the legislature, and in our communities. 

In every facet of our work, we strive to be anti-racist and are actively committed to advancing racial justice in the institutions of New Jersey, for the people of New Jersey. We aim to center the voices and lived experiences of those who historically have not been fully protected by government systems or laws.

Founded in 1960 and based in Newark, we are a non-partisan organization that operates on several fronts — political, legal, cultural — to bring about systemic change and build a more equitable society. You can learn more about our strategic approach here.

The ACLU-NJ is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail rbeck@aclu-nj.org. If you are selected for an interview, you will receive additional information regarding how to request accommodation for the interview process.

 RESPONSIBILITIES:

 Database Administration:

• Maintain accuracy and integrity of the Salesforce database
• Process all incoming donations into the Salesforce
• Work with the Finance Manager to process weekly
• Compile monthly reports and reconcile with Finance
• Support the annual reconciliation process, overseen by the Director of Development and ACLU
• Maintain reporting schedules and pulling reports as necessary; Maintain development dashboards, incorporating regular update
• Troubleshoot database issues

Managing Acknowledgement Process:

• Ensure weekly gift acknowledgement for all incoming
• Call and thank all donors $1,000 and up who are not in a major gifts portfolio.

Administrative Support:

• Support the work of the Development Team by preparing and sending materials for donors.
• Works with ED, Development Director, and Major Gifts Officer to capture meaningful contacts with donors in Salesforce
• Assists in scheduling meetings with prospective funders and donors
• Aid in grants research and reporting for grant funders
• Draft correspondence and reports as requested
• Respond to inquiries from donors and funders
• Research and qualify new donors

Event Logistics:

• Coordinate and support major donor focused fundraising and cultivation events.
• Manage invitations, RSVPs, food, and other logistics for

Equity, Diversity, Inclusion and Belonging:

• Work with the Development Team to identify and create opportunities for processes and approaches that can advance our commitment to equity, diversity, inclusion and
• Communicate our organizational commitment to equity, belonging, and inclusion with donors, supporters, board, and staff
• Be an active, engaged member of a Development team that thinks creatively, ambitiously and openly about how our development program and organization can better integrate equity, diversity, inclusion and belonging into our day-to-day operations as well as our goals and plans

QUALIFICATIONS

• 2 years of office coordination/administrative support experience in a professional environment, with preference for experience working in development at a non-profit
• Must have experience working with databases; donor databases (CRM) or Salesforce experience.
• Excellent computer skills, including proficiency with Microsoft Office technology, in particular Excel though also including Word, Outlook, and
• Exceptional attention to detail and accuracy with the ability to prioritize and manage multiple projects simultaneously and meet
• Strong interpersonal skills and enthusiasm for building strong professional relationships with donors, board members, volunteers, staff, and the general public.
• Excellent written and oral communication skills, including the ability to speak comfortably and compellingly with donors about the potential impact of their philanthropic investments in the
• Demonstrated understanding, knowledge of, and commitment to civil liberties, civil rights, racial justice, and the ACLU of New Jersey’s
• Must share our commitment to equity, diversity, inclusion and belonging as organizational values and culture, and outcomes that our programs work to achieve.
• Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance, and record of arrest or
• Demonstrate a commitment to working collaboratively and respectfully toward overcoming obstacles and/or resolving conflicts when they arise.

COMPENSATION

The salary range for this position starts at $60,000 and is negotiable within the ACLU of New Jersey salary scale, depending on experience. The ACLU-NJ supports and plans for staff member professional growth and skill development through internal and external opportunities. We offer a comprehensive compensation and benefits package which currently includes 30 days paid time off, 12 office holidays and 18 health care leave days; medical, vision, and dental insurance; 100 days paid family leave; life and long-term disability insurance; pre-tax transit benefits; and a 401(k) plan with employer match. This position is full-time, salaried, and exempt under the Fair Labor Standards Act.

About our Culture

We are a diverse workforce and take pride in our ability to attract and retain employees with a huge array of backgrounds and experiences. We work hard but also like to celebrate our successes. We strive to bring humility, empathy, kindness, and generosity to our work, internally within the organization and externally with our partners and those whom we are serving. We seek to build a work culture with a sense of respect and collegiality, and a willingness to be generous with our expertise and resources.

TO APPLY

If you are excited about bringing your experience to the ACLU-NJ, complete the application by uploading a cover letter, resume, and writing sample. We invite applicants to include in their cover letter information about how their background and/or experiences could contribute to the diversity, cultural vitality, and perspective of our staff and advocacy work. 

Applications will be reviewed until the position is filled; at which time the job announcement will be removed from our website.  

The ACLU-NJ is an equal opportunity/affirmative action employer. We value a diverse workforce and an inclusive culture of belonging. It is our policy to employ qualified people without regard to race; color; gender, gender identity or expression; religion; sex; national origin or ancestry; age; disability; sexual orientation; veteran’s status; marital status; civil union status; arrest or court record; citizenship; credit history; genetic information; status as a victim of domestic violence, sexual violence, or stalking; or any other characteristic protected under federal or state law. Black people, Indigenous people, people of color, lesbian, gay, bisexual, transgender, queer, and intersex people, women, people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.

The ACLU-NJ makes every effort to assure that its recruitment and employment provide all qualified persons, including persons with disabilities, with full opportunities for employment in all positions. The ACLU-NJ is committed to providing reasonable accommodations to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email careers@aclu-nj.org. If you are selected for an interview, you will receive additional information regarding how to request accommodations for the interview process.