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Project Coordinator

Cincinnati, OH

Position: Project Coordinator
Organization: Acme Lock & Door – A Cobalt Service Partners Company (cobaltsp.com)
Location: On-Site | Cincinnati, OH
Reports To: Installation Manager

Acme Lock & Door overview

Founded in 1933, Acme Lock & Door has been a trusted name in the tri-state area for over 90 years, providing top-tier locksmithing services, door and frame installation, glass and storefront installation, and access control solutions for commercial, industrial, and institutional clients.

With a reputation built on quality craftsmanship and exceptional customer service, we are dedicated to securing our customers' spaces while delivering reliable and innovative solutions. Our team of skilled technicians are passionate about their work and take pride in maintaining the highest standards of safety and professionalism.

Acme Lock & Door is proud to operate as part of Cobalt Service Partners, a private equity-backed platform building the leading commercial access and security integration business in North America, backed by Alpine Investors.

Position overview

As the Junior Project Manager at Acme Lock & Door, you'll help turn sold access control, door and hardware, and locksmithing work into well-scheduled, well-documented, and profitable field execution. You'll support the handoff from sales to the field, coordinate technician scheduling, track project costs and margins, and help keep materials moving so jobs stay on track. 

Key responsibilities

The Project Coordinator will support project execution and technician readiness by executing across the following areas:

  • Project handoff support: Help coordinate the transition of sold projects from sales and estimating to the field, supporting scope, schedule, and cost validation.
  • Technician scheduling: Coordinate with technicians and dispatch to align field schedules with project timelines and priorities.
  • Cost and margin tracking: Track project costs, labor hours, and inventory usage; help flag budget or margin variances early.
  • Customer communication: Support timely, accurate customer updates on project status, coordinating with the Installation Manager on larger issues.
  • Material and inventory coordination: Assist with ordering, tracking, and accurately costing project materials and inventory.
  • Documentation and process support: Maintain organized, accurate project documentation and contribute ideas for process improvement.
  • Field exposure: Conduct periodic job-site visits to support project execution and build hands-on project experience.

Qualifications

  • 3+ years of experience in project management or project coordination, or hands-on experience as a technician in commercial locksmithing, door and hardware, or electronic access control, with readiness to move into a project support role.
  • Working knowledge of commercial doors, frames, locks, architectural hardware, keying systems, electrified hardware, and/or electronic access-control systems.
  • Exposure to project billing, job costing, or labor forecasting is a plus.
  • Ability to read or learn to read architectural drawings, specifications, and hardware schedules.
  • Strong organizational skills and the ability to manage multiple concurrent priorities in a fast-paced service environment.
  • Comfortable with local driving and periodic job-site visits.
  • Proficiency with standard business, scheduling, and project-documentation software.
  • Relevant project-management, door-and-hardware, locksmithing, or access-control certifications are a plus, but not required.

Core competencies

  • Communication: Coordinates clearly and effectively across sales, technicians, purchasing, and customers.
  • Coachability: Eager to learn, with a genuine interest in growing into a fuller project management role over time.
  • Ownership: Proactive self-starter who doesn't wait to be told what's next.
  • Prioritization: Comfortable prioritizing and re-prioritizing in a fast-paced, ever-changing service environment.
  • Adaptability: Agile and flexible, energized by variety in the workday rather than a fully predictable routine.
  • Collaboration: Works well across teams, with a team-first mindset.

Compensation and timing

Compensation for this role is targeted at $65,000–$75,000 annually, commensurate with experience. Acme Lock & Door offers a comprehensive benefits package including healthcare, 401(k) match, and flexible time off.

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