Program Specialist, Strategies for Health Equity
The Program Specialist assists program staff in day-to-day administrative operations of assigned program to achieve deliverables and project objectives. Additionally, the Program Specialist will provide support with project planning, invoice management, scheduling, travel arrangements, event planning and other activities that support department needs.
Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.
Duties/Responsibilities:
•Support the efforts of the team by collaborating with staff.
•Perform administrative duties, including, but not limited to, transcribing, proofreading, finalizing and distributing correspondence and meeting minutes; maintaining files for multiple projects; maintaining record of program budget expenditures and processing bills, invoices and travel requests; copying correspondence and documents; coordinating mailings; ordering supplies.
•Help prepare materials for committee meetings, committee applications, and reports and collaborate with leadership on new and current project deliverables.
•Prepare materials for review and distribution. Schedule in-person and virtual meetings as necessary and develop agendas for meetings.
•Provide phone and email coverage for department staff and program accounts; monitor and appropriately distribute departmental email and other inquiries.
•Monitor department email account. Triage, respond to, and/or forward emails.
•Maintain department databases, rosters, and distribution lists.
•Prepare, process, and log all department invoices as well as reimbursement requests.
•Coordinate logistics and planning for work group, committees, and other meetings and events. Provide all required documents and information to ACOG Meetings Manager. Oversee hotel contract acquisition, meeting notices and roster development, and create and distribute electronic agenda materials.
•Prepare and monitor timelines and checklists for meeting logistics and follow-up.
•Create and distribute meeting notices, forms, and all other meeting-related communications and materials.
•Provide excellent customer service for all internal and external inquiries. Communicate tactfully, diplomatically, and with discretion with a variety of stakeholders from various backgrounds, educational levels, experience, and interests.
•Provide support and regular updates, advising leadership of potential problems.
•Submit and monitor internal tickets to coordinate and maintain department website content.
•Troubleshoot miscellaneous technical difficulties and facilitate assistance when needed from ACOG IT staff.
•Manages electronic files and tracking systems to ensure compliance with ACOG policies and best practices.
•Assist in development, distribution and promotion of program materials and respond to member and public request for materials.
•Perform other duties as assigned.
Required Skills/Abilities:
•Invoice processing experience and understanding of billing practices preferred.
•Strong interpersonal, oral and writing communication skills.
•Strong attention to detail.
•Ability to effectively plan and organize work.
•Strong computer skills including proficiency in Microsoft Office Suite and familiarity with Adobe Acrobat Reader.
•Ability to travel, sometimes overnight and for several days.
Education and Experience:
•Bachelor’s degree and/or work equivalent.
•2 years of experience. Experience with project management, healthcare and medical terminology preferred.
Salary Range
$52,000 - $62,000 USD
Our Perks
Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more!
ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.
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