Regional Business Process Associate Manager (SCM Operations)

Being Part of The Business Process Management Team

The Regional Business Process Team is responsible for the Core business process functions of aCommerce responsible for improving and setting up process governance and serving users across Business Units.
Being part of our team means that you will be trusted to deliver. You are expected to work independently and under minimal supervision. But of course, teamwork is a must! Being part of the Regional Business Process Team requires leadership, collaboration, and accountability with the other business units to ensure that the business process initiatives, compliance, governance, improvements and systems are running smoothly, efficiently and effectively.

Creativity is a plus as we do not want to limit ourselves with thinking within the box!
Lastly, we are a team of diverse individuals of different professional backgrounds – we respect one another regardless of our gender preferences, nationalities, beliefs, religions and associations. We embrace diversity and inclusion.

About the Role:

We are looking for a dynamic and detail-oriented team member to join our Regional Business Process Management (operations) team. This role is perfect for someone passionate about process improvement, operational excellence, and cross-country collaboration. You will have the opportunity to lead measurable improvement projects, support warehouse and supply chain initiatives, and work closely with teams across Thailand, the Philippines, Singapore, Malaysia, and Indonesia. If you enjoy a hands-on, fast-paced environment and want to make a real impact, we’d love to meet you!

Responsibilities:

• Lead and support process improvement projects across regional operations (Thailand, Philippines, Singapore, Malaysia, Indonesia)
• Analyze workflows and identify opportunities for cost, efficiency, and quality improvements
• Prepare and present project proposals, progress reports, and results in English to regional stakeholders
• Collaborate closely with cross-functional teams, including Supply Chain, Technology, and Process Automation, to drive initiatives
• Conduct site visits and workshops to support warehouse operations, process optimization, and project rollouts
• Ensure project outcomes are measurable, sustainable, and aligned with business goals
• Support business process documentation and compliance activities

Qualifications:

• Bachelor's Degree in Industrial Engineering, Operations Management, or a related field
• Minimum 2 years of experience in warehouse operations, operational project improvement, or supply chain management
• Strong analytical skills with the ability to lead and deliver measurable process improvement projects
• Detail-oriented with a structured, process-driven mindset
• Thai speaking with excellent communication skills, both written and spoken, in English
• Ability to work cross-functionally and collaborate with regional teams
• Willingness and ability to travel to the Philippines, Singapore, Malaysia, and Indonesia for project execution and operational support
• Proactive, hands-on, and able to work independently under minimal supervision

aCommerce is the largest brand ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L’Oréal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centers in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

Customers above all: The customer is at the heart of everything we do. Their success is our success.

• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration will take you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.