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IT Specialist (Full Time) - Houston, TX

A&C Plastics Headquarters

πŸ–₯️ We’re Hiring: IT Specialist | Full-Time | Houston, TX (Onsite Only)
Are you a self-starter with a passion for solving tech problems, managing systems, and helping others succeed with technology? A&C Plastics is looking for a driven and dependable IT Specialist to be our in-house go-to expert for Salesforce, systems support, and all things tech.


Position Details:
πŸ“ Location: Houston, TX (100% onsite; no remote work)
⏰ Hours: Monday – Friday, 7:45 AM – 5:00 PM


Job Description & Overview:
As an IT Specialist, you will be the β€œGo-To” point of contact for our CRM system (Salesforce) and helping new users learn it, make changes when necessary, and fix issues as they arise. You will also be responsible for maintaining all technology systems in the organization. This will include negotiating ISP, cell phones, and other contracts after shopping for the best rates.

In addition to daily responsibilities, opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. These responsibilities will include collecting and analyzing business requirements, followed by researching and recommending appropriate solutions. You will then perform the hands-on work required to build, configure, test, and deploy the agreed technical solutions. This position will also require providing appropriate documentation to maintain and support these solutions.

We are looking for an IT Specialist who is self-motivated, responsible, dependable, and committed to building a long-term career with us. You must be a motivated self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.


What Winning Looks Like:
βœ” Learn Salesforce CRM system so that you are a point of contact when issues arise
βœ” Manage VOIP phone system (RingCentral)
βœ” Onboard new users
βœ” Assist with Digital Signage
βœ” Basic computer, laptop, printer, and network maintenance & support
βœ” Assist with occasional user moves, lifting, relocation of IT assets
βœ” Point of contact for all A/V equipment, security system, ISP, technology, phone system, & network; work with employees or contractors to resolve issues
βœ” Work independently and/or alongside other teams to achieve company goals and deadlines
βœ” Documentation of internal procedures for IT and users’ processes – create effective instructions
βœ” Assist in maintaining email and account services as needed
βœ” Troubleshoot desktop services and systems and make recommendations for improvements to increase productivity and address workflow issues
βœ” Provide training to users on various systems, applications, and software as needed
βœ” Responsible for maintaining equipment and software inventory. Maintains files and documentation for various software installations
βœ” Negotiate vendor contracts – ISP, Cell phone, and others
βœ” Perform other duties as assigned


Skills / Requirements:
βœ… Bachelor’s Degree in MIS, Computer Science, Computer Engineering, related field, or equivalent experience
βœ… 1–3 years of Information Technology experience required
βœ… Knowledge of networking required
βœ… Experience with ERP Software systems and Windows server operating system
βœ… Advanced Microsoft Excel user required
βœ… Strong verbal and written communication skills
πŸ“š Training: Additional training resources and opportunities are available for self-starting individuals wishing to excel

Perks & Benefits:
πŸŽ‰ Paid Time Off & Holiday Pay: After 90-day probationary period
πŸ€’ Paid Sick Days: 5 days per year with no probationary period
πŸ’ͺ Company Gym Access: M-F, 4:30 AM - 8 PM
πŸ’° 401K Plan: With up to 4% Employer Match
πŸ’Έ Profit-Sharing Program: Get rewarded for the team's success
πŸ₯ Health, Dental, & Vision Insurance: Stay healthy, stay happy
🐾 Pet Insurance β€“ Optional coverage available to help care for your furry family members
πŸ›‘οΈ Long-Term Disability & Company-Paid Life Insurance: Offered for peace of mind
πŸ“¦ Employee Purchase Discounts: On the products you help make awesome
πŸš€ Career Growth – We Love to Promote from Within!
❀️ 5 Paid Days for Volunteering β€“ After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit
🍽️ Fun & Friendly Culture β€“ When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!
🧠 Employee Assistance Program β€“ Access counseling, legal advice, and more through our free Employee Assistance Program (EAP)
🀝 Work Buddy Program β€“ Paired with a veteran teammate for support, lunch check-ins, and a happy hour in your first 90 days
πŸ“ˆ Leadership Mentorship β€“ New managers are matched with veteran leaders for a full year of coaching and support

πŸ‘‰ Ready to join a company that sells service and throws in the plastic for free? Apply now to become A&C Plastics’ next IT Specialist!

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