IT Specialist (Full Time) - Houston, TX
π₯οΈ Weβre Hiring: IT Specialist | Full-Time | Houston, TX (Onsite Only)
Are you a self-starter with a passion for solving tech problems, managing systems, and helping others succeed with technology? A&C Plastics is looking for a driven and dependable IT Specialist to be our in-house go-to expert for Salesforce, systems support, and all things tech.
Position Details:
π Location: Houston, TX (100% onsite; no remote work)
β° Hours: Monday β Friday, 7:45 AM β 5:00 PM
Job Description & Overview:
As an IT Specialist, you will be the βGo-Toβ point of contact for our CRM system (Salesforce) and helping new users learn it, make changes when necessary, and fix issues as they arise. You will also be responsible for maintaining all technology systems in the organization. This will include negotiating ISP, cell phones, and other contracts after shopping for the best rates.
In addition to daily responsibilities, opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. These responsibilities will include collecting and analyzing business requirements, followed by researching and recommending appropriate solutions. You will then perform the hands-on work required to build, configure, test, and deploy the agreed technical solutions. This position will also require providing appropriate documentation to maintain and support these solutions.
We are looking for an IT Specialist who is self-motivated, responsible, dependable, and committed to building a long-term career with us. You must be a motivated self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
What Winning Looks Like:
β Learn Salesforce CRM system so that you are a point of contact when issues arise
β Manage VOIP phone system (RingCentral)
β Onboard new users
β Assist with Digital Signage
β Basic computer, laptop, printer, and network maintenance & support
β Assist with occasional user moves, lifting, relocation of IT assets
β Point of contact for all A/V equipment, security system, ISP, technology, phone system, & network; work with employees or contractors to resolve issues
β Work independently and/or alongside other teams to achieve company goals and deadlines
β Documentation of internal procedures for IT and usersβ processes β create effective instructions
β Assist in maintaining email and account services as needed
β Troubleshoot desktop services and systems and make recommendations for improvements to increase productivity and address workflow issues
β Provide training to users on various systems, applications, and software as needed
β Responsible for maintaining equipment and software inventory. Maintains files and documentation for various software installations
β Negotiate vendor contracts β ISP, Cell phone, and others
β Perform other duties as assigned
Skills / Requirements:
β
Bachelorβs Degree in MIS, Computer Science, Computer Engineering, related field, or equivalent experience
β
1β3 years of Information Technology experience required
β
Knowledge of networking required
β
Experience with ERP Software systems and Windows server operating system
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Advanced Microsoft Excel user required
β
Strong verbal and written communication skills
π Training: Additional training resources and opportunities are available for self-starting individuals wishing to excel
π€ Paid Sick Days: 5 days per year with no probationary period
πͺ Company Gym Access: M-F, 4:30 AM - 8 PM
π° 401K Plan: With up to 4% Employer Match
πΈ Profit-Sharing Program: Get rewarded for the team's success
π₯ Health, Dental, & Vision Insurance: Stay healthy, stay happy
π‘οΈ Long-Term Disability & Company-Paid Life Insurance: Offered for peace of mind
π¦ Employee Purchase Discounts: On the products you help make awesome
π Career Growth β We Love to Promote from Within!
β€οΈ 5 Paid Days for Volunteering β After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit
π½οΈ Fun & Friendly Culture β When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!
π Leadership Mentorship β New managers are matched with veteran leaders for a full year of coaching and support
π Ready to join a company that sells service and throws in the plastic for free? Apply now to become A&C Plasticsβ next IT Specialist!
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