Senior Digital Product Manager - Online Commerce (In Office: Austin, Texas)

Senior Product Manager – Online Commerce

In Office:  Austin,TX 

Why Choose Acrisure?

In record time, Acrisure has become the fastest growing insurance broker globally. A top 20 player a few years ago, we are now in the top 10 of insurance brokers globally, with ambitious plans to continue growing at pace. Beyond our growth, our dedication to client service, as fueled by our business model and culture, means that Acrisure’ s opportunity is to be the most relevant and successful, privately held insurance broker in the industry.

This is an exciting opportunity to join a growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with smart people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. 

The Role

As a Senior Product Manager, you will help lead the effort to create Acrisure’s online Direct-to-Consumer platform.  You will be responsible for driving the strategy, roadmap, and execution of our online insurance portal. You will collaborate closely with cross-functional teams including engineering, design, digital marketing, and service center leadership to deliver a seamless and intuitive platform that meets the needs of our customers. This role requires a strategic thinker with a passion for leveraging technology to transform the insurance landscape.

Here are some of the ways in which you’ll achieve impact:

• Develop and execute a comprehensive product strategy and roadmap for the online insurance portal, aligned with company goals and customer needs.
• Define and prioritize features based on market research, customer feedback, and competitive analysis.
• Work closely with engineering and design teams to deliver high-quality and user-friendly solutions within specified timelines.
• Collaborate with the digital marketing and service center teams to drive adoption and usage of the online portal, contributing to revenue growth and customer satisfaction.
• Establish and track key performance indicators (KPIs) such as revenue targets, user engagement metrics, and conversion rates. Take proactive measures to achieve and exceed these targets.
• Monitor key metrics and performance indicators, conducting regular analysis to identify areas for improvement and optimization.
• Stay informed about industry trends, emerging technologies, and competitive developments, providing strategic insights and recommendations to senior leadership.
• Serve as a subject matter expert on SaaS product management best practices, contributing to the professional development of the product team.

You may be fit for this role if you have:

• Five or more years of enterprise software Product Management experience, preferably working on browser-based SaaS products
• A strong sense of end user empathy and a healthy curiosity about a fascinating business domain
• Strong ability to translate product needs to technology. Detail-oriented, unfazed by technical detail, committed to flawless execution
• Experience in the insurance industry is preferred but not required. A demonstrated ability to quickly learn and adapt to new domains is essential.
• Ability to participate in technical discussions and help make technical trade-offs
• Experience working with AI-driven products
• Excellent verbal and written communication skills. Team player: ability to develop relationships and collaborate at all levels
• High level of integrity and ability to use good judgement
• Relevant degree or equivalent practical experience