Social Media Manager

DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility.

The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos.

About This Role

We're looking for a strategic Social Media Manager who can build DataHub's voice across social media platforms and connect with our global community of data and AI professionals, enterprise decision-makers, and open source contributors.

You'll develop comprehensive social media strategies that drive real business impact while managing everything from executive thought leadership to community engagement. This role combines strategic thinking with hands-on execution—perfect for someone who loves both big-picture planning and creative day-to-day work.

What We're Looking For

Strategic: You think big picture about how social media fits into our overall marketing and business strategy, understanding how to position DataHub differently for various audience segments.

Tactical: You're comfortable rolling up your sleeves to write copy, create graphics, manage publishing schedules, and handle the day-to-day execution that makes strategies successful.

Creative: You have a keen eye for engaging content and can translate complex technical concepts into compelling social media posts that resonate with diverse audiences.

Analytical: You make data-driven decisions, continuously optimize based on performance metrics, and can demonstrate ROI from social media initiatives.

Key Responsibilities

Strategic Planning & Positioning

• Develop and execute DataHub's comprehensive social media strategy across LinkedIn, Twitter, YouTube, Reddit, and emerging platforms
• Define tailored positioning strategies for key audiences: open source community, enterprise buyers, prospective talent, investors, and media
• Lead platform expansion and optimization, including launching DataHub on new channels
• Conduct competitive analysis and market research to inform strategic positioning
• Stay current with platform algorithm changes, new features, and best practices

Content Strategy & Creation

• Create high-quality, engaging social media content including copy, graphics, videos, and interactive posts tailored to our unique audience segments
• Build and maintain content calendars, templates, and creative asset libraries in coordination with the broader marketing team
• Actively engage with community members, respond to inquiries, participate in industry conversations, and monitor brand mentions
• Manage relationships with creative contractors and freelancers, including developing creative briefs

Analytics & Performance Optimization

• Establish KPIs and measurement frameworks to track social media ROI, engagement metrics, and business impact
• Analyze performance data to identify trends, optimize content, and inform strategic decisions
• Create comprehensive reports with actionable insights and recommendations

Program Development & Management

• Build comprehensive social media programs from concept to execution
• Build and manage employee advocacy program to amplify organic reach and establish executive social media presence
• Develop frameworks for leveraging employee influencers, investor networks, and open source community advocates
• Create systems for content approval, publishing workflows, and quality control

Executive Thought Leadership & Social Media Management

• Manage and optimize LinkedIn presence for DataHub's C-Suite executives
• Develop thought leadership content strategies for key executives
• Coach executives on social media best practices and personal branding
• Create systems for employee social media training and enablement

Community Engagement & Social Listening

• Conduct ongoing social listening to monitor brand mentions, industry conversations, and competitive intelligence
• Actively participate in relevant conversations from DataHub's brand accounts
• Engage with community members, respond to inquiries, and build relationships
• Identify opportunities for DataHub to contribute value to industry discussions
• Monitor and respond to customer feedback and community sentiment

Required Qualifications

• 4+ years of B2B social media marketing experience, preferably in technology, developer tools, or open source companies
• Proven track record managing social media for companies with demonstrable growth metrics
• Platform expertise with LinkedIn, Twitter, YouTube, and Reddit, including deep understanding of algorithm changes and best practices
• Strong copywriting skills with portfolio demonstrating ability to create engaging content for technical audiences
• Data-driven mindset with experience using analytics to optimize campaigns and demonstrate ROI
• Project management experience coordinating multiple campaigns, stakeholders, and external contractors
• Portfolio required: Please include 3-5 examples of successful social media campaigns you've led, including metrics and outcomes

Preferred Qualifications

• Experience in data technology, developer tools, or open source ecosystems
• Background in B2B marketing with multi-stakeholder audience management
• Experience managing executive social media presence and thought leadership programs
• Knowledge of employee advocacy platforms and influencer marketing
• Experience with video content creation and YouTube channel management
• Understanding of developer communities and technical social media landscapes
• Previous experience building social media programs from the ground up
• Familiarity with HubSpot, Asana, Canva, and Figma

Benefits and Perks

We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical, thoughtful, and designed to support long-term growth.

Competitive compensation

We offer salaries that reflect your skills, experience, and the impact you make. You bring value—we make sure you're recognized for it.

Equity for everyone

Every team member receives an ownership stake in the company. When we grow, you grow with us.

Hybrid work

This is a hybrid role with the expectation that you will work from our Palo Alto office a minimum of three days per week.

Location flexibility

Home office, coworking space, or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time.

Comprehensive health coverage

Your well-being matters. We cover 99% of medical, dental, and vision premiums employees, and 65% for dependents.

Flexible savings accounts

We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs.

Support for every path to parenthood

Through Carrot Fertility, we provide inclusive fertility benefits and family-forming support. All U.S. employees have access, regardless of age, gender identity, or family structure.

Time off that works for you

We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility, rest, and real life.

Why Join Us

DataHub is at a rare inflection point: we’ve achieved product-market fit, earned the trust of leading enterprises, and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way.

By joining our team, you’ll:

• Tackle high-impact challenges at the heart of enterprise AI infrastructure
• Ship production systems that power real-world use cases at global scale
• Collaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the world
• Build the next generation of AI-native data systems, including conversational agents, intelligent classification, automated governance, and more

If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!