Back to jobs

Site Security & Operations Coordinator

Boston, MA

Join Us in Shaping the Future of Clinical Research   
Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values—Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration—we create an environment where meaningful work drives meaningful change.   

At Adams Clinical, you’ll find:   

  • A culture of respect, transparency, and continuous improvement   
  • Opportunities for professional growth and learning   
  • A team dedicated to improving lives through innovation and integrity   

If you’re passionate about making an impact in clinical research and want to be part of a collaborative, mission-driven organization, we’d love to have you on our team. 

Job Role 

We are seeking a Site Security & Operations Coordinator to support daily site operations, including scheduling and appointment flow, office and safety management, and overall site organization. This role acts as a central point of contact for site leadership, clinicians, research staff, participants, and visitors. Core functions include managing security protocols, controlling facility access, monitoring visitor entry, and ensuring compliance with safety procedures in accordance with organizational policies. The coordinator helps maintain a safe, organized, and welcoming environment for both participants and staff.  

Key Responsibilities 

  • Welcome and check in participants and visitors on main floor, escorting participants when appropriate, ensuring a positive experience and supporting smooth visit flow with timely communication to research staff. 
  • Foster a collaborative and professional working relationship with building security personnel to support a safe, secure, and efficient environment for staff, participants, and visitors. 
  • Collaborate with building operations team and serve as point of contact for safety and operational incidents. 
  • Manage visitor registration and update daily visitor log in conjunction with site staff. 
  • Maintain a safe, secure, and professional environment by monitoring behavior, managing access, and responding to safety incidents in coordination with site leadership and clinical staff. 
  • Support participant engagement through appointment reminders, scheduling and rescheduling, and transportation coordination. 
  • Manage site communications, including the main phone line, voicemail routing, and operational updates to administrative and research teams. 
  • Provide administrative support with study data metrics, regulatory and start-up activities, budget and contracts invoicing, and training tracking and reporting. 
  • Other duties as assigned. 

What Success Looks Like 

  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively. 
  • Excellent written and verbal communication, including professional phone and email etiquette. 
  • Strong customer service and interpersonal skills, with cultural competency and the ability to maintain a welcoming, professional environment. 
  • Proficiency with Microsoft Office Suite and comfort working in a regulated clinical setting with sensitive data. 
  • Sound judgment and the physical ability to support site operations, including standing, walking, and occasionally lifting or moving supplies. 

 

Pay:  $24.00 - $32.00 per hour

Benefits:
  • 401(k) matching
  •  Medical, Dental &Vision insurance
  •  Employee assistance program
  •  Flexible spending account
  •  Health insurance
  •  Health savings account
  •  Life insurance
  •  Paid time off
  •  Parental leave
  •  Professional development assistance

 

Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status. 

In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required timeframe. Adams Clinical participates in E-Verify to confirm employment eligibility. 

Create a Job Alert

Interested in building your career at Adams Clinical? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Adams Clinical’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.