Robotics Field Service Technician

Bow Robotics, an Addtronics company

About Bow Robotics

Bow Robotics is a leading provider of industrial robot repair, parts, and technical services. We help manufacturers maximize equipment uptime and improve productivity through expert robotics service, repair, and support.

We're growing and looking for a hands-on Robotics Field Service Technician who enjoys troubleshooting, repairing equipment, and working with customers in manufacturing environments.

What You'll Do

• Diagnose, troubleshoot, and repair industrial robots and automation equipment.

• Perform preventative and corrective maintenance.

• Travel to customer facilities for service, repairs, installations, startups, and equipment commissioning.

• Assist with robotic system testing and validation.

• Communicate equipment issues, repair recommendations, and service updates to customers.

• Document service activities, repairs, and maintenance records.

• Work with internal teams to coordinate service requests and resolve customer issues.

• Follow safety procedures and support continuous improvement initiatives.

What We're Looking For

• High school diploma or equivalent required.

• At least 2 years of mechanical, electrical, industrial maintenance, or technical experience (or related technical education).

• ABB robot experience strongly preferred.

• Strong mechanical and electrical troubleshooting skills.

• Forklift experience or certification preferred.

• Basic proficiency with Microsoft Office.

• Strong problem-solving and communication skills.

• Valid driver's license and willingness to travel up to 50%.

Additional Experience That Stands Out

• 3–5 years of industrial maintenance, robotics, or automation experience.

• Industrial robot programming experience.

• PLC programming and troubleshooting.

• Machine vision or vision-guided robotics.

• Technical training or certification in robotics, mechatronics, automation, or electrical/mechanical technology.

Physical Requirements & Work Environment

This position involves working in a combination of shop, warehouse, and customer manufacturing environments. Candidates must be able to stand, walk, climb, bend, and lift up to 70 pounds, with reasonable accommodations as applicable. Required PPE includes safety glasses, steel-toe footwear, hearing protection, and gloves as needed.

Position Details

• Employment Type: Full-Time, Hourly (Non-Exempt)

• Travel: Up to 50%

• Schedule: Overtime and occasional weekends may be required.