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Direct Response Coordinator

Vienna, Austria

Everyone says they want to change the world. We're looking for people who actually will. 

ADF International is a faith-based legal advocacy organization that protects fundamental freedoms and promotes the inherent dignity of all people.  Please visit our career site to view our Statement of Faith and Doctrinal Distinctives.

Direct Response Coordinator

ADF International is looking for a highly organized Direct Response Coordinator to join us full-time in our Vienna office. As Direct Response Coordinator, you are a vital part of the International team. You support the Direct Response Manager in executing integrated print and digital fundraising campaigns that drive revenue growth across the German-speaking markets. You will also be responsible for campaign execution, coordination with vendors, and ensuring data integrity in our CRM system. 

This position requires strong project management skills, a structured mindset, and the ability to work cross-functionally with other teams, including Operations, Legal, and Communications.

 

Your Essential Responsibilities:

Campaign Coordination & Execution

  • Plan and execute direct response fundraising campaigns (print & digital) from start to finish.
  • Coordinate schedules, content development, reviews, approvals, production, and delivery with internal stakeholders and external vendors.
  • Ensure all projects stay on schedule and meet deadlines, brand standards, and quality benchmarks.
  • Support your team leader in managing vendor relationships and ensuring strategic alignment and executional excellence.

Data Management & CRM

  • Ensure that donor and campaign data is accurately captured, updated, and maintained in the CRM (Salesforce).
  • Set up campaigns correctly in the system, track performance, and ensure proper archiving.
  • Liaise with operations, accounting, and gift processing teams to ensure data accuracy and timely invoice management.

Content & Quality Assurance

  • Assist with reviewing copy and creative to ensure tone, voice, and message alignment with ADF International’s brand platform.
  • Act as a liaison between fundraising, communications, and legal to ensure compliance and consistency across all communications.

Analysis & Innovation

  • Track campaign performance, compile KPIs, and contribute to post-campaign reviews and learning.
  • Participate in brainstorming and creative development sessions; contribute to ideation and continuous improvement of donor communications.

 

Other Responsibilities:

You will be asked to perform related duties or special projects as assigned.

 

Skills You Need to Succeed:

Required

  • Proficiency in German and English (written and spoken).
  • Strong project and process management skills with attention to detail.
  • Experience with Microsoft Office Suite (especially Excel and Outlook).
  • Experience with CRM systems (Salesforce preferred).
  • Excellent organizational and communication skills.
  • Proven ability to work independently and in a cross-functional, international team.

Preferred

  • Basic knowledge of Adobe InDesign.
  • Familiarity with digital fundraising tools (e.g., MailChimp or similar platforms).
  • Experience in fundraising, marketing, or nonprofit development in a German-speaking context.

Ability to:

  • Work, motivate, and initiate within a team and independently.
  • Lead concurrent projects of varying size and complexity under deadline.
  • Work within a multi-lingual, international setting.
  • Occasionally travel within Europe.

 

Education and/or Experience:

  • Bachelor’s or Master’s degree in business, marketing, advertising, or communications preferred.
  • 2 years of relevant work experience preferred.

 

​Work permit for Austria or EU citizenship required.

#LI-AV

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Statement of Faith

Based on our adherence to the inspired, infallible, inerrant, and authoritative Word of God in Scripture, we profess with the Christian Church throughout time and around the world the faith expressed in the Apostles’ Creed:

I believe in God, the Father almighty, creator of heaven and earth.
I believe in Jesus Christ, his only Son, our Lord,
who was conceived by the Holy Spirit,
born of the Virgin Mary,
suffered under Pontius Pilate,
was crucified, died, and was buried;
On the third day he rose again; he ascended into heaven,
he is seated at the right hand of the Father,
and he will come to judge the living and the dead.

I believe in the Holy Spirit,
the holy catholic Church,
the communion of saints,
the forgiveness of sins,
the resurrection of the body,
and the life everlasting.
Amen.

Doctrinal Distinctives

Also, based on this confession, we are committed to honoring God by obeying the two Greatest Commandments, loving God and loving neighbor, and based on that commitment and derived from the inspired, infallible, inerrant, and authoritative Word of God in Scripture, we profess the following as necessary for living the gospel:

  • We believe in the spiritual unity and equality of believers in our Lord Jesus Christ.
  • We believe that the Lordship of Christ requires us as disciples to seek to conform our actions, thoughts, and desires in obedience to Him.
  • We believe God creates each person with an immutable biological sex — male or female — that reflects the image and likeness of God.
  • We believe God designed marriage as a unique conjugal relationship joining one man and one woman in a single, exclusive, life-long union, and God intends sexual intimacy only to occur within that relationship.
  • We believe God endows all human life with inherent dignity, and it must be respected and protected from conception to natural death.
  • We believe that God has endowed all humans with the natural, and inalienable right of religious freedom to believe, pursue truth, and live within ordered liberty such that no civil government may justly infringe upon it.
  • We believe that God, through His Son, Jesus Christ, calls all of us to deny ourselves, take up our cross, and follow Him, knowing that He promises us abundant and eternal life.

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When you apply for a job here, the personal data contained in your application will be collected by Alliance Defending Freedom International (“ADFI”) Belgium (“Controller”). Your personal data will be processed for the purpose of managing Controller’s recruitment-related activities throughout the organization (including other ADFI Entities as defined by our privacy policy) under Art. 6 (1) (a) of Regulation (EU) 2016/679 (General Data Protection Regulation). The activities include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereof, and as is otherwise needed in the recruitment and hiring processes. You are not obliged to provide us with your personal data. However, if you do not do so, we will not be able to complete the application process with you. The data will be used for the solicitation, evaluation, and selection of applicants for employment and eventually for consideration for future job openings in any of the ADFI entities.


If necessary for the recruitment process, your personal data can/will be shared with other ADFI entities and Alliance Defending Freedom in the United States of America (USA) and transferred thereto. Your personal data will further be shared with Greenhouse Software Inc., a cloud services provider located in the US and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. The data transfer to the US will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at contact@ADFinternational.org.


Your personal data will be retained by the Controller as long as the Controller determines it is necessary to evaluate your application for employment. If your application is unsuccessful, we will retain your data for a period necessary to protect us from legal claims under the applicable national laws. It is possible to store the data for up to two years, provided you have consented to this longer retention period to be considered for other positions. Under the GDPR, you have the right to be informed, to request access, rectification, or erasure, and to restrict processing of your data or object to it. You also have the right not to be subject to automated decision-making and the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
For more information, please see our Data Privacy Policy at https://adfinternational.org/privacy-policy