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IT Manager

New York City

Adonis is the leading AI Orchestration platform for healthcare payments, purpose-built for healthcare organizations seeking to transform their revenue operations. Adonis is headquartered in New York City, and raised $31 million in Series B financing in 2024. Our mission is to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care.

Traditional Revenue Cycle Management processes often struggle with inefficiencies, costing providers up to 15% or more of their potential revenue. Adonis addresses these challenges by leveraging advanced automation, data science, and AI to create the infrastructure that RCM teams need to detect vulnerabilities, optimize workflows, and deploy precise solutions that drive reliable and scalable financial outcomes. Whether identifying issues before they escalate, recommending tailored resolutions, or automating the deployment of those resolutions, Adonis creates a seamless, future-proofed approach to RCM.

Role Overview

As IT Manager at Adonis, you’ll lead the strategy and execution of our internal IT operations and corporate security function. You’ll be the go-to expert for everything from laptop provisioning and systems access to IT security policy enforcement and compliance audits. This is a highly visible, cross-functional role - working with stakeholders across Engineering, People, Finance, and external partners to ensure our IT infrastructure is reliable, scalable, and secure.

You’ll manage the full IT lifecycle, partner with our security team on  HIPAA and SOC 2 compliance initiatives, and proactively improve systems, tools, and workflows that enable our team to move fast without compromising security. This is a great fit for someone who thrives in a fast-paced, high-trust environment and enjoys balancing tactical execution with strategic ownership.

Responsibilities

  • Own IT operations across the company (managing hardware procurement, configuration, and deployment for full-time and contract team members)
  • Set up and maintain MDM profiles across MacOS (Jamf) and ChromeOS environments, ensuring device compliance and policy enforcement
  • Manage office infrastructure and live event support, including conference room tech, Wi-Fi, printers, and A/V production
  • Provide Tier 1 and Tier 2 support, helping employees resolve IT issues quickly and empathetically, whether remote or onsite
  • Administer company-wide SaaS tools (Google Workspace, Slack, Zoom, Notion, etc.), including access provisioning and role-based controls
  • Lead user access reviews, patch management enforcement, and device hardening across the org
  • Maintain security tooling, including password managers (Keeper), identity providers (Okta, Google IAM), and endpoint protection
  • Partner with internal security team and external security consultants to uphold and evolve compliance with SOC 2, HIPAA, and future frameworks
  • Write, maintain, and enforce IT and security policies (e.g., Acceptable Use, BYOD)
  • Collaborate with cross-functional teams to improve onboarding/offboarding, access workflows, and risk mitigation strategies
  • Evaluate and implement new tools to support scale, security, and operational excellence across Adonis
  • Evaluate and manage third party vendors with a focus on redundancy, reliability, and security posture; partner closely on vendor onboarding, contract review, and ongoing risk assessments.

Who You Are

  • 5+ years of experience in IT or Corporate Security, with direct ownership of internal infrastructure and employee-facing systems
  • Strong technical knowledge of MDM platforms (Jamf), SaaS admin, and device management for MacOS and ChromeOS
  • Comfortable with IAM platforms like Okta and Google Workspace, as well as security tooling (EDR, VPNs, password vaults)
  • Familiar with compliance standards like SOC 2, HIPAA, and HITRUST; experience managing audits is a plus
  • Basic scripting ability (e.g., Bash, Python, or PowerShell) for automating repeatable tasks
  • An excellent communicator who can support non-technical teammates with clarity, empathy, and responsiveness
  • Organized and proactive - you anticipate risks, document processes, and bring order to complexity
  • Excited to build - whether it's policies, processes, or new workflows that help Adonis scale

The base salary range for this position is $140,000 - $160,000 yr. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive equity and benefits packages.

Perks at Adonis 

  • Competitive Equity Packages 
  • Employer paid medical insurance 
  • Employer paid dental insurance 
  • Employer paid vision insurance 
  • Employer funded HSA 
  • Parental Leave 
  • Commuter Benefits 
  • Office Lunches Everyday 
  • Office Snacks 
  • Generous PTO
  • Located in 3 World Trade Center with easy access to all trains and the path, and amazing views of the city 

At Adonis, we’re super excited to have moved into a new office space. We are a hybrid company where our team members spend time in office, to enjoy the exciting perks that we have.

Adonis is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Adonis, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

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