Job Application for Senior Salesforce Admin at Adyen

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This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Revenue Operations - Technology Team

We’re expanding our team and looking for a Senior Salesforce Admin to manage and scale our Commercial Salesforce Org. As Senior Salesforce Admin, you will become part of the Revenue Operations - Technology team. In this role, you’ll evolve our Sales Cloud solution, enabling our Commercial teams to scale effectively.

Sounds exciting? Keep reading!

What You’ll Do:

Salesforce configuration changes, including (but not limited to): Flow, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, reports and dashboards
Gather requirements, translate into scalable solutions with a focus on user experience and market best practices
Help create the platform roadmap and define priorities, liaising with stakeholders
Own the communication of platform changes to end users and stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Identify underutilised platform features, monitor and improve user adoption
Technical documentation

Who You Are:

Bachelor’s degree in Computer Science, Information Technology or a related quantitative degree field;
Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration with hands-on experience in Sales Cloud.
Strong understanding of Flow, SOQL integration patterns, security and authentication.
Basic understanding Triggers Apex, LWC/Aura components, Web Services and APIs.
Strong background in identifying and gathering requirements, translating into scalable solutions with focus on user experience.
You have demonstrated autonomy in managing projects and making decisions, with a keen desire for personal and professional growth;
Strong problem-solving abilities and capacity to handle ambiguity and uncertainty with a proven track record of successful outcome;.
Excellent communication skills, facilitating effective collaboration with both technical and non-technical teams.
Experience with Test Automation and Agentforce/LLM integrations are a plus.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

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The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice.

At Adyen, we strive to create an accessible and inclusive experience for all candidates. Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.

Are you available to work onsite at our office 3 days per week?

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Do you have 5+ years of Salesforce Administration experience, specifically with Sales Cloud? (Yes/No)

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Which industries have you worked in while managing Salesforce? (Briefly list them)

Demographic Survey - NL

Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy.

*Based on the classification provided by the central bureau of statistics in the Netherlands.

**At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.

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For Dutch citizens: Which culture* was alongside the Dutch significant in your upbringing?

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Senior Salesforce Admin

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Demographic Survey - NL