Senior System Engineer - Terminals Reliability

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

As Senior System Engineer in the Terminals Reliability team, you will contribute to the continuous improvement of the reliability of the Adyen Payment Terminals by making sure that technical requirements are properly established and validated and that processes related to product reliability are in place.

What you'll do:

• Manage Requirements: Define and manage technical requirements for terminals (system, hardware, firmware)
  
• Verify and Validate: Develop test strategies and collaborate internally and externally to ensure terminal compliance
  
• Manage Vendors/Suppliers: Oversee product development with suppliers, providing technical expertise and ensuring reliability accountability
  
• Reliability Metrics: Establish and monitor hardware reliability metrics for continuous improvement
  
• Conduct Technical Audits: Regularly assess vendors for adherence to industry best practices, processes and standards
  
• Collaborate Organisationally: Partner with Product and Engineering to enforce hardware reliability standards from design to deployment

Who you are:

• Master's degree in engineering or related fields
  
• 7-10 years experience in a similar engineering role at a tech company
  
• Expertise in system engineering, requirements definition and management, system validation, and reliability testing
  
• Hands-On Engineer:  experienced in engineering, demonstrating expertise in the field of  hardware, firmware and reliability testing and having the capability to establish or evaluate test methodologies
  
• Strong knowledge of Hardware and Firmware Product Development, manufacturing, and operations
  
• Ability to manage and drive internal or external projects
  
• Excellent stakeholder management, project management, and communication skills.
  
• Proactive, solution-oriented, and problem-solver mindset
  
• Collaborative team player

Nice to have:

• Experience in the Payment Industry and payment terminals is a plus
  
• Cellular and Wi-Fi networking knowledge
  
• Product Hardware Certification (Safety, EMC, Radio, etc.)

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.