Associate CDD Risk Analyst

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Associate CDD Risk Analyst

We are seeking a highly detail-oriented and analytically-minded Associate CDD Risk Analyst to be a key contributor to the compliant scaling and growth of our North American customer base from our Chicago office.

In this crucial role, you will be a key member of the Direct Customer Onboarding (DCO) team within CDD, operating on the front line of risk management. You will be responsible for executing and refining our Customer Due Diligence (CDD) procedures, reviewing Know-Your-Customer (KYC) documentation, assessing potential risks, and ensuring adherence to stringent regulatory standards to protect both Adyen and our merchants.

What You'll Do & Your Impact

As a member of the Direct Customer Onboarding team, your work will involve applying a risk-based approach while collaborating with Commercial, Product, and other members of the DCO teams:

• Merchant Onboarding (Core Focus): Conduct and verify KYC checks on new and existing merchants as part of the direct onboarding process, focusing specifically on the specialized franchisee onboarding workflow.
• Execute Regulatory Compliance: Perform rigorous KYC and CDD procedures, collecting and analyzing customer information in strict compliance with Adyen's policies and North American regulators (OCC, FinCEN, FINTRAC, etc.).
• Merchant Support: Guide merchants through the necessary CDD processes, acting as a clear and communicative point of contact.
• Process Optimization: Act as an internal advocate for process improvements, proactively providing feedback on automation and iterating on workflows to ensure our CDD processes are scalable and efficient.
• Internal Advisory: Serve as an internal point of contact and advisor for CDD-related questions within the local Chicago office and the broader North America team.
• Global Alignment: Collaborate with regional and global peers to maintain consistency across Adyen’s global CDD framework.

This is an hourly, non-exempt position in Chicago. The hourly rate is $36.00-$48.00. 

Who You Are 

You are a great fit for this role if you are:

• Experienced: You have at least one year of work experience, including internships or significant extracurricular activities.
• A Natural Owner: You demonstrate a high sense of responsibility, take ownership of your tasks, and get a sense of achievement from solving operational problems.
• Analytical & Curious: You possess an analytical, critical mindset with a natural tendency to be curious and think outside the box.
• Adaptable: You are comfortable navigating ambiguity and thriving in an unstructured work environment.
• Collaborative: You are a strong communicator with an excellent team spirit, willing to step outside of your comfort zone.
• Passionate: You have a genuine interest in Onboarding, KYC, CDD, and operational processes.
• Required: Fluency in written and spoken English.
• Travel: Willingness to travel up to 10% of the time throughout the year.

 

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

 

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.