Solutions Engineer

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, LVMH, Leboncoin, Decathlon, and Qonto - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. 

Solutions Engineer (internally being called Implementation Engineer) 

As an Implementation Engineer, you are the technical bridge between Adyen and our merchants. This is a hybrid role: we are looking for a technical-first professional who is eager to grow into a strategic, merchant-facing consultant. You will guide technical teams through the design and launch phases of their integrations, starting with our core web-based solutions. By leveraging your technical foundation, you will play a vital role in ensuring a smooth implementation process and maintaining open lines of communication with our merchants and internal teams.

What You’ll Do

• Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices.
• Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes.
• Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.
• Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations.
• Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform. Deliver seamless merchant experiences and drive continuous improvements.

Who You Are

• Technical Foundation: You have a solid understanding of REST APIs and web technologies (e.g., JavaScript/HTML). You are comfortable reading and troubleshooting code to identify root causes and technical blockers.
• Learning Agility: You are a proactive learner with a high learning velocity, demonstrated by your ability to quickly grasp complex technical documentation and master new product logic.
• Consultative Potential: You are eager to transition from a technical focus into a hybrid, merchant-facing role. You possess the empathy and communication skills necessary to act as a trusted advisor for our merchants.
• Adyen Formula Fit: You are a collaborative team player who prioritizes long-term impact over ego. You communicate with transparency and integrity, "talking straight" to ensure we build ethical and sustainable solutions for our merchants. You have the professional courage to set clear technical boundaries and the humility to navigate unknowns through curiosity and collaboration.
• Systematic Problem Solver: You enjoy breaking down complex challenges and take a structured approach to technical delivery and project alignment.
• Languages: Excellent written and spoken business English and Spanish.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Madrid office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. We implemented a hybrid working policy which provides flexibility to our employees while ensuring an office-first company