Senior Site Reliability Engineer

Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges.

Site Reliability Engineer

We are looking for a Senior Site Reliability Engineer to design, scale, and secure our internal infrastructure. You will bridge the gap between high-level system architecture and deep-dive technical troubleshooting, with a specific focus observability, and high availability.

Who you are

  • 10+ years of experience in high-traffic environments where downtime has a direct financial or operational impact.
  • Advanced experience managing production Kubernetes clusters and apps using Helm and ArgoCD.
  • Proficient with Infrastructure as Code (IaC) for provisioning both cloud or on-premise resources, ideally with Terraform.
  • Hands-on experience with Consul and Vault, HAProxy.
  • Experience managing and troubleshooting large-scale Mail Transfer Agents (MTAs) and postfix.
  • Proficiency in one of the following programming languages: Go or Python.
  • Good to have qualifications:
    • Experience managing Next Generation Firewalls (NGFW), ideally Palo Alto GlobalProtect. 
    • Experience managing and maintaining LDAP infrastructure.


What you’ll do

  • Architect and manage highly available, distributed systems across multiple global data centers with a focus on optimised performance and disaster recovery.
  • Define and enforce SLOs/SLIs, manage error budgets, and lead post-mortems.
  • Participate in an on-call rotation, acting as a point of escalation for complex infrastructure outages.
  • Identify and automate manual operations to effectively reduce toil.
  • Design and implement multi-layered monitoring strategies (synthetic, blackbox and whitebox) for both on-premise and SaaS tools using tools like Prometheus, Grafana, and ELK.
  • Act as a technical mentor within the team, facilitating the upskilling of team members across different global regions.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this role is a full-time position in Chicago. It will require a relocation in case you live outside of the Netherlands..

 

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

The annual base salary range for this role is $180,000 - $243,000; to learn more about our compensation philosophy, please click here.

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