Senior Director, Data Migration

Hi, We’re AffiniPay! 

AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay’s tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! 

We are seeking a highly experienced Senior Director of Data Migration to lead and scale our data migration practice within a premier practice management software. This senior-level role will oversee the full lifecycle of data migration projects, ensuring seamless transitions for our customers from legacy systems to our platform. As a key member of the leadership team, you will develop strategic initiatives, optimize operations, and build a high-performing team to drive efficiency, customer satisfaction, and business growth.

What You'll Do

• Strategic Leadership & Operational Oversight:
  • Develop and implement a scalable data migration strategy that aligns with company growth objectives.
  • Oversee the end-to-end data migration process, including extraction, transformation, and loading (ETL), ensuring high-quality data integrity and accuracy.
  • Establish best practices, policies, and frameworks for efficient data migration execution.
  • Collaborate closely with Product, Support, Sales, Business Operations, Engineering, and Marketing teams to enhance the customer onboarding experience.
• Team Leadership & Development:
  • Build, mentor, and lead a high-performing team of data migration engineers, specialists, and consultants.
  • Foster a culture of accountability, innovation, and continuous improvement within the team.
  • Define performance metrics and drive process improvements to enhance operational excellence.
• Customer Success & Experience:
  • Own the customer migration experience, ensuring smooth transitions from legacy systems with minimal business disruption.
  • Engage directly with key customers to understand their needs, address challenges, and drive successful outcomes.
  • Develop and maintain strong relationships with internal stakeholders to ensure a customer-centric approach to migrations.
• Technology & Process Optimization:
  • Identify opportunities to enhance automation and optimize data migration workflows.
  • Implement tools and technologies that improve data migration efficiency and quality.
  • Partner with Engineering and Product teams to influence product enhancements that facilitate seamless data migrations.
• Risk Management & Compliance:
  • Ensure all data migrations comply with industry regulations, security protocols, and company policies.
  • Proactively identify potential risks and develop mitigation strategies.
  • Establish robust data governance and validation processes to uphold data integrity.
• KPIs & Success Metrics:
  • Customer Migration Success Rate: Measure the percentage of migrations completed on time and without critical data loss.
  • Data Accuracy & Integrity: Ensure a minimum threshold for error-free data migrations (e.g., 99.9% accuracy).
  • Customer Satisfaction Scores: Track post-migration customer feedback and maintain a high Net Promoter Score (NPS).
  • Operational Efficiency: Improve migration cycle times and reduce manual intervention through automation.
  • Team Performance & Development: Monitor employee retention, training completion rates, and internal promotion success.
  • Revenue Impact: Evaluate how successful data migrations contribute to customer retention, upsells, and business growth.
  • Compliance & Risk Mitigation: Maintain zero incidents of regulatory non-compliance or security breaches.

About You

• 8+ years of experience in data migration, data engineering, or a related field within SaaS, fintech, or practice management software.
• 3+ years of experience in a senior leadership role, managing teams and large-scale data migration projects.
• Deep expertise in data integration, ETL processes, and database management.
• Strong technical acumen with experience in Python, SQL, and cloud-based data solutions.
• Proven track record of optimizing operations, scaling teams, and implementing best practices in data migrations.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience in managing an offshore team
• Strong analytical and problem-solving abilities with a focus on driving measurable results.
• Experience in compliance, risk management, and data security best practices.
• This role is preferred to sit in Austin, Texas.

Our Story

Founded in 2005, AffiniPay’s mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay’s products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), and Docketwise (Immigration & Case Management Software). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay’s products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential. 

 

Diversity, Equity & Inclusion at AffiniPay

At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

 

Benefits that Benefit You! 

As a people first culture, we believe it is important that our teammates are happy, healthy, and productive.  In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

• All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
• Have some fur babies? - We offer them insurance too!
• RELAX and enjoy your time away with our flexible paid time off policy! 
• We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
• Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
• Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
• Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
• We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
• An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups

 

 

Security Advisory

Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.