
AFS Employee Relations Specialist
The AFS Employee Relations Specialist will serve as a primary connection to the AFS HR Partner and HR Business Partners. In this role, the Employee Relations Specialist will serve as an intake point for Employee Relations situations and concerns that come into the HR Partner and HR Business Partner teams, which are not quickly resolved by those team members. In this role, the Employee Relations Specialist will also work with the AFS business to gather information and provide coaching on employee matters, including but not limited to performance issues, termination decisions, policy violations, ethics violations, employee complaints and grievances, investigations.
This role will also have significant involvement in compliance responsibilities managed by the Employee Relations team.
Key activities include:
Employee Relations:
- Ensure optimal closure to issues which may also require hands-on involvement of employee issue.
- Coach and advise supervisors and business leaders within assigned group for matters requiring ER knowledge.
- Coach and advise supervisors and people leads in handling routine employee relations and performance matters.
- Responsible for collaborating with the business partner/entity leadership of an individual to make final business decision for employee actions including discipline, complaint resolution and performance matters.
- Responsible for providing information on policy compliance and potential legal implications for AFS to the business and HR.
- Manage Below MD Termination Reviews (incl. terminations for bench time) with assistance.
- Investigate Below MD Employee Complaints (non-CI) with assistance.
- Be knowledgeable in regulatory areas in US law that impact AFS – examples include but are not limited to OFCCP Regulations, Family and Medical Leave and Equal Opportunity Employment laws.
- Serve as a primary connection between the HR Partner team and the AFS Employee Relations team.
Compliance:
- Assist/Manage special projects and regularly scheduled tasks from a compliance standpoint at the direction of the AFS ER Lead.
- Work with the NA Compliance team on regulatory/legal changes and understand actions for AFS to take for change implementation
- Assist in the program management of projects as required in response to changing employment laws
- Assist in the management of compliance reviews and direct responses to OFCCP/US Government compliance reviews
- Proactively manage government compliance initiatives
- Manage submission of required government reports and surveys
Here's What You Need:
- Minimum of 2 years Human Resources experience
- Experience in area of employee relations, investigations
- Experience working with US employment laws
- Solid understanding of AFS’s business operations
- Professional interpersonal communication skills and negotiation skills with all levels
- Experience in coaching and partnering capability combined with a demonstrated ability to influence, confidence in handling sensitive matters
- Experience in area of employee terminations and group reductions
- Experience in complaint management and investigation processes
- Experience in building successful and productive working relationships
- Strong oral and written communication skills
- Ability to balance multiple priorities, work under pressure within established time constraints, meet deadlines and objectives
- Ability to manage urgent situations during and outside of business hours if needed
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$77,800 - $153,000 USD
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