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Change Management Manager

Arlington, VA

Role Summary:  

The Manager, Change Management leads the design and delivery of change management strategies for complex, cross-functional initiatives while managing and developing a team of change practitioners. This role partners closely with senior leaders, program teams, and shared services functions to ensure changes are adopted, sustained, and deliver measurable business outcomes.

The Manager serves as both a trusted advisor and a player-coach, balancing hands-on delivery with team leadership, prioritization, and continuous improvement of enterprise change capabilities.

The Work:

Change Strategy & Delivery

  • Own end-to-end change management for large or high-impact initiatives.
  • Develop and oversee integrated change strategies aligned to business objectives, program milestones, and enterprise standards.
  • Conduct and review change impact, readiness, and risk assessments; define mitigation strategies and course corrections.
  • Ensure change plans are pragmatic, scalable, and embedded into program delivery—not standalone activities

Stakeholder & Leader Partnership

  • Act as a trusted advisor to executive sponsors, senior leaders, and program owners.
  • Partner with leaders to clarify sponsorship expectations and coach them on effective change leadership behaviors.
  • Navigate complex stakeholder landscapes, resolving conflicts and aligning priorities across functions.

Team Leadership & Development

  • Lead, mentor, and develop a team of change consultants across multiple initiatives
  • Provide coaching, quality review, and feedback on change deliverables and approaches.
  • Support resource planning, workload balancing, and capability development across the team.
  • Foster a strong team culture centered on collaboration, accountability, and continuous learning.

Communications, Enablement & Adoption

  • Oversee development of change communications and engagement strategies, ensuring clarity, consistency, and audience relevance.
  • Guide enablement approaches to drive adoption and sustained behavior change.
  • Partner with other teams to ensure an integrated employee experience.

Measurement & Continuous Improvement

  • Define success metrics and adoption indicators for change initiatives.
  • Monitor progress, surface risks, and recommend adjustments to improve outcomes.
  • Contribute to the evolution of enterprise change tools, standards, and playbooks.
  • Capture lessons learned and apply insights across future initiatives.

Here's what you need:

  • 8–12+ years of experience in change management, organizational transformation, or consulting roles.
  • Demonstrated experience leading change for large, complex, cross-functional initiatives.
  • Experience managing, coaching, or formally leading change practitioners.
  • Strong working knowledge of formal change management methodologies (e.g., Prosci/ADKAR, Kotter, or equivalent).
  • Proven ability to influence senior leaders and navigate ambiguity in matrixed environments.
  • Excellent written, verbal, and executive-level communication skills.

 

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

 

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$102,800 - $204,400 USD

 
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
 
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
 
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
 
Requesting An Accommodation 
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
 
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
 
Other Employment Statements 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
 
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
 
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

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