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Account Support Specialist - CO

Bogotá, Colombia

About Us:

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Movado Watches and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

Check out some of our work!

 

About the Role: We are seeking a detail-oriented and organized Accounts Support Specialist to provide essential support to our accounts team. This role is ideal for a highly dependable and task-focused individual looking to contribute to a dynamic, fast-paced team environment. The Accounts Support Specialist will be responsible for assisting with technical and administrative tasks to help maintain smooth operations and enhance project efficiency. This position is not client-facing and is designed for a hands-on, task-heavy role without a defined growth plan.

Responsibilities include but are not limited to;

  • Coordinate with our network of creators to ensure timely delivery of assets and adherence to project specifications.
  • Track deadlines, organize to-do lists, and keep project management tools up-to-date.
  • Assist with building and managing ads on paid social platforms.
  • Conduct moderate data analysis to support reporting needs.
  • Create presentation materials to be reviewed by senior account staff for client meetings.
  • Perform other support tasks as needed to ensure the account team’s operations run efficiently.

Requirements

  • Bachelor’s Degree or equivalent experience.
  • Ability to build reports, manage data, and use social media ad platforms.
  • Strong accuracy and thoroughness in task execution.
  • Ability to multitask effectively and manage multiple project elements.
  • Strong written and verbal communication skills to liaise with the internal team and creator network.
  • Ability to develop practical solutions for task-related issues and adapt to changes efficiently.
  • Able to work effectively both as part of a team and independently in a supportive role.

Experience Preferred:

  • Experience in customer service environments.
  • Familiarity with the operations of a creative or marketing agency is advantageous.

 

Our interview process includes, but is not limited to the following:

  • Excel and Typing Test

We offer a competitive salary and benefits based on ability level, including:

  • Base salary DOE
  • Unlimited vacation policy
  • Monthly phone/internet and food stipend
  • Health insurance coverage
  • Professional Development Program
  • Hybrid work (Based in Bogotá, Colombia)

 

About Us:

We are Brkfst.io and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets, and we’re looking to build a program that empowers them to create great ads for brands like Corkcicle, Perfume.com, Casper Mattresses, & more!

This is a very ambitious project and our roadmap is full of exciting features, so we’re looking for people who love innovation and want to be challenged. We’re a small team of scrappy individuals who are growing fast, and we’re looking for someone to grow with us.

 

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