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The Business Development Representative will be responsible for identifying and developing new business opportunities within their defined North American territory.     The ideal candidate has experience in enterprise software business development, with exposure to both traditional and SaaS delivery models. You are motivated by uncovering prospects and opening doors, leveraging your ability to research, engage, and build rapport with senior decision-makers. You thrive in a self-directed environment and bring strong communication and organizational skills to manage a global pipeline.    You are data-driven and comfortable using multiple sources of insight to identify prospects and market trends. You understand competitor positioning and can articulate the value of our solutions in a compelling way. You will be highly motivated, proactive, and excited by the challenge of generating the next opportunity that drives growth for our business.    Key Responsibilities    Drive Growth Through Strategic Sales   Execute targeted outbound prospecting campaigns via phone, email, and LinkedIn to build and maintain a robust 3–4X sales pipeline.   Convert inbound leads through consultative discovery and value-based selling.   Deliver engaging product demonstrations and present tailored solutions that address client needs.   Manage the complete sales cycle—from prospecting and discovery through contract negotiation and close.   Collaborate closely with sales engineering, product management, and implementation teams to ensure client success.      Build Lasting Relationships   Engage with key stakeholders across hotels and restaurants to understand their strategic objectives.   Provide competitive intelligence and actionable customer feedback to influence product development.   Represent Agilysys at industry trade shows, events, and conferences.   Partner with marketing to refine messaging, improve campaigns, and generate qualified opportunities.     Qualifications & Experience   Essential Experience 3+ years of software technology sales (SaaS) experience with a proven track record of exceeding quotas  Strong background in outbound prospecting and closing net new business  Experience with consultative, value-based selling approaches  Technical proficiency for product demonstrations  Excellent organizational and time management skills    Bonus Qualifications Experience in the restaurant or hotel/resort industry Direct experience selling POS or PMS SaaS products  Familiarity with Salesforce CRM  Compensation We are committed to equitable pay practices.  Compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience and internal alignment.  Base salary is localized according to employee work location.  Pay Range: $60,000 - $75,000 USD OTE: $120,000 - $150,000 Uncapped Commission Structure Commission Accelerators  ----------------------------------------------------------------------------------------------------------------------------------------------------------- Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role. ------------------------------------------------------------------------------------------------------------------------------------------------------------ The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes. Agilysys is an equal opportunity employer.  In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status. Privacy Policy | Agilysys EEO/AAP Employer M/F/V/D

Job Description: As a Sales Development Representative (SDR) in the Global Marketing organization you will play a critical role in the top of our revenue funnel, bridging the gap between Marketing and Sales. Serving as the first impression of Agilysys, you'll be responsible for identifying and engaging net new prospects via outbound outreach, qualifying and nurturing inbound interest, and securing impactful conversations for our Sales Executives. Success in this role means consistently generating qualified pipeline by identifying high-value opportunities, with specific goals tied to number of sales accepted opportunities, pipeline generated and contribution to revenue. With knowledge of key industry trends (guest experience, personalization, automation and AI), you will help prospects understand how connected hospitality technology, and increasingly AI, can transform how organizations serve guests and run operations.   Key Responsibilities: Prospecting & Lead Generation Identify and engage net-new high-value target accounts through research-driven, personalized outreach across, using phone, email, LinkedIn, video, and other digital platforms. Research target accounts and contacts within our Total Addressable Market (TAM) to personalize outreach and improve conversion. Qualify inbound leads generated from our website and from other demand marketing programs using defined criteria (Ideal Customer Profile, company size, title/role, buying readiness, and other qualification criteria). Maintain accurate records of activity and progress in Salesforce Provide weekly reporting to leadership on call and outreach activity. Discovery, Qualification & Handoff Conduct discovery conversations to assess needs, pain points, buying interest and timeline Use storytelling to explain Agilysys’s value based on the prospect’s pain points and gaps. Deliver compelling value pitches and spark interest in a deeper evaluation. Facilitate warm handoffs and calendar appointments for Sales Executives.  Nurturing & Engagement Re-engage dormant or stalled prospects in coordination with Sales. Act as a prospect concierge, sharing content, answering early questions, and maintaining momentum until sales engagement makes sense. Support 1:1 Account-Based Marketing efforts in key verticals in coordination with Demand Marketing (email campaigns, webinars, events, etc.).  Collaboration & Tools Work closely with Sales, Demand Marketing, and Product Marketing to align messaging and target accounts. Conduct ongoing reviews with Sales to ensure timely progression of qualified opportunities. Utilize a modern sales and marketing tech stack that includes: Salesforce, Pardot, LinkedIn Sales Navigator, HighSpot, SeamlessAI, Qualified, ConnectandSell and AI-enabled prospecting tools. Stay informed industry trends, competitive solutions, and product roadmap updates, including advancements in AI, personalization and automation. What Success Looks Like   Consistently generate qualified pipeline aligned to target accounts and strategic priorities. Convert inbound and outbound ABM engagement into high-quality sales opportunities. Demonstrate strong business acumen in discovery conversations across guest experience, operations, and revenue. Effectively communicate Agilysys’ value, including how AI and connected systems drive measurable outcomes. Build strong alignment with Sales to accelerate opportunity conversion and pipeline velocity.   Bonus Qualifications Experience in hospitality, hotel/resort, or food service management industries. Software or technology sales experience targeting enterprise accounts.     Requirements / Qualifications: Essential Experience 3+ years of prior sales or business development, telemarketing, or quota-carrying sales experience. Curiosity and ability to learn complex solutions with openness to coaching and mentoring. Proven track record of meeting or exceeding activity and pipeline targets. Creative and persuasive with strong verbal and written communication skills. Strong ability to build rapport quickly and interact with C-Suite level contacts at enterprise organizations. Proficiency with Salesforce CRM, AI and modern prospecting tools. ----------------------------------------------------------------------------------------------------------------------------------------------------------- Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role. ------------------------------------------------------------------------------------------------------------------------------------------------------------ The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes.   Agilysys is an equal opportunity employer.  In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status. Privacy Policy | Agilysys EEO/AAP Employer M/F/V/D  

Position Overview  We are currently seeking an experienced Gaming Sales Engineer to join our Sales Engineering team. The successful candidate will work with customers to create and present Agilysys F&B solutions that translate software features into business benefits, solve customer needs, and maximize value for the customer. A familiarity with InfoGenesis POS is required. The Gaming Sales Engineer will help drive our mission of delivering top-notch F&B solutions that address our customers' needs and contribute to our growth and success as a company. Your duties will include: Product Demonstrations & Presentations Pre-Sales Support (Requirements Gathering, Solution Definition & RFP Responses) Company Promotion (Trade Shows & Conferences) Define the functional and technical solutions for customers in collaboration with Product Owners, including RFI/RFP technical solutions. These solutions will cover the full range of F&B solutions. Develop requirements documentation that clearly reflects Gaming customer needs. Maintain sales demo environment Requirements for success:  Bachelor’s degree preferred or equivalent combination of technical education and work experience 3-5 years of experience as a Sales Engineer or related customer-facing experience Expert knowledge of Agilysys’ F&B Products including InfoGenesis, IG Flex, OnDemand, and KDS Deep industry knowledge in the Casino space Strong understanding of enterprise software principles (API, relational databases, networking, services). Road Warrior: Over 50% travel Secures input from all necessary stakeholders as necessary, to ensure appropriate solution is provided Coordinates closely with internal sales, sales support, and service resources to align solution design with customer’s business requirements. Opportunistically pursue and collaborates with sales to ensure these opportunities are effectively covered and advanced Solid understanding of hospitality business best practices. Exceptional verbal and written communication skills Enthusiastic personality and a passion for hospitality