Events Operations Manager

About Ahrefs

Ahrefs is a SaaS marketing platform that helps businesses become discoverable and unmissable online. We offer a suite of tools for SEO, content marketing, and website performance — backed by 15 years of web crawling data and a commitment to solving real problems for our users. We're bootstrapped, profitable, fully remote, and built by a multinational team that values smart decisions and getting things done.

The Role

This is the operational backbone of Ahrefs' events program. Based in Singapore, you'll own the end-to-end logistics and execution across a diverse portfolio: 3 global flagship events, regular Singapore office events (workshops, talks, and community gatherings), and APAC sponsored conference activations. No two weeks look the same — and that's the point.

You'll report to the Global Head of Events (US-based) and work closely alongside our Global Partnerships & Revenue Manager (SG-based), who manages the commercial side of our sponsored conference program. Your role is execution: you make sure every commitment is delivered, every shipment arrives, and every event runs without dropped balls.

What You'll Do

• Manage end-to-end event logistics for 3 flagship events and the wider annual program: venue liaison, AV setup, material delivery, and on-site execution.
• Own event logistics — travel coordination, accommodation, run-of-show scheduling, briefing documents, dietary requirements, and AV specifications.
• Coordinate vendor relationships (couriers, print shops, AV suppliers, swag fulfilment vendors) and ensure timely, accurate execution of all contracts.
• Execute on sponsorship deliverables across both flagship and APAC sponsored conferences — tracking all terms in partnership agreements and ensuring they are fulfilled and documented. You'll work alongside our Global Partnerships & Revenue Manager, who owns the commercial relationships; your focus is making sure every commitment is delivered on the ground.
• Oversee the production, customs clearance, and global delivery of event collateral, promotional materials, and educational assets to venues worldwide.
• Manage swag procurement and fulfilment in partnership with the Event Marketing Manager, who owns creative direction and briefing.
• Maintain comprehensive operations documentation: run-books, vendor contacts, timelines, post-event reports, and process guides the wider team can follow.
• Proactively flag risks, budget variances, and timeline concerns to the Global Head of Events before acting on decisions that could affect event outcomes.
• Plan and execute Singapore office-based events — including workshops, talks, and community gatherings — coordinating internal speakers (leadership, product, and subject matter experts) and managing all on-site logistics within the Ahrefs Singapore office.
• Coordinate logistics, materials, and on-the-ground execution for APAC sponsored conferences — working closely with our Global Partnerships & Revenue Manager to ensure every regional activation lands as agreed.
• Support the wider events team with operational needs as the global program scales.

You'll Thrive Here If

• You've run or supported 20+ events and know what breaks — and how to prevent it.
• You're obsessive about logistics: tracking shipments, chasing vendors, and closing loops is genuinely satisfying to you, not a chore.
• You communicate proactively and in writing — you document decisions, flag risks early, and don't wait to be asked for an update.
• You're comfortable working asynchronously with a US-based manager — you understand that timely, clear written communication is how trust is built across a significant time zone gap.
• You can juggle multiple concurrent events without losing detail or letting things fall through the cracks.
• You're comfortable managing third-party suppliers across time zones, including customs and international shipping coordination.
• You have working knowledge of event technology: AV setup, registration platforms, event apps.

Bonus

• Experience with Adobe Photoshop or similar tools for preparing visual assets
• Familiarity with digital marketing concepts (helpful context when coordinating with the wider marketing team)
• Previous exposure to sponsorship contract execution

What We Offer

• Work with a global, fully remote team on a fast-growing events program
• Plenty of room to shape processes, improve systems, and grow the role as the program scales
• Annual company retreat
• Conference budget for professional development
• Generous PTO
• Modern office setup in Singapore HQ + remote equipment budget

Ahrefs does not engage with agencies or third party recruitment solutions for the roles we hire for. If at any point we need help, we'll let you know!