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Appointment Coordinator (Toronto)

Toronto, Ontario, Canada

About Us

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.

As an Appointment Coordinator at AirSculpt®, you will: 

  • Conduct in-depth qualification on 100+ leads daily and adhere to our established lead process as outlined in our training manual. 
  • Leverage our CRM tool to engage with prospective patients through text, email or phone communication, aiming to arrange either an in-clinic or virtual consultation.
  • Be responsible for establishing and meeting specific Key Performance Indicators (KPIs) or sales goals as part of your role. 
  • Handle other tasks as assigned by management.

Requirements:

  • At least 2 years of sales (preferably inside sales) or customer service experience
  • Ability to handle large volume of outbound calls and chats (100+/day) 
  • Professional verbal and written communication skills
  • Ability to work independently and as part of a team; self-motivation, adaptability, and a positive attitude
  • Experience using a CRM tool
  • Proficiency in Microsoft Office and Google Suite 
  • Bilingual preferred (English/Spanish)

Preferred but Not Required:

  • Bilingual (Spanish)
  • Salesforce experience

Physical Demands:

  • Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
  • Push/pull/lift up to 25 pounds

Benefits:

  • Paid Time Off: vacation and sick days, as well as company holidays

Compensation 

$21-22/hour, plus monthly bonus based on Key Performance Indicators. 

Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in AirSculpt’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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