Back to jobs

Cloud Database Engineer

 

What we do: AI Service Experience Platform

Heard of ChatGPT? Its advanced LLMs with generative AI capabilities allow for seamless understanding and creation of human-like responses. In the enterprise space, Aisera is the “Enterprise ChatGPT” solution! 

Aisera, the leading provider of Generative AI and AI Copilot solutions with AiseraGPT, facilitates business transformation by enabling self-service and driving revenue growth. Aisera’s AI Copilot, a universal bot, leverages industry and domain-specific LLMs in IT, HR, Customer Service, Contact Centers, Sales & Marketing, and Finance to deliver delightful human-like experiences. With over 400+ integrations and 1200+ prebuilt and third-party service catalogs supporting AI Workflows, customers typically achieve automation rates of 75% or higher in user requests, resulting in an impressive 80% reduction in operations costs. 

Aisera is recognized as a leader in multiple industry analyst reports, including Forrester.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

The Cloud Database Engineer will be responsible for the day-to-day management, optimization, and maintenance of the company’s cloud-based databases. This role requires a hands-on professional who can implement, configure, and troubleshoot cloud databases, ensuring optimal performance, reliability, and scalability. The ideal candidate should be comfortable with both relational and NoSQL databases, serverless or server-based, and ideally also search engines.  They will have experience in automating database management tasks in a cloud environment.
 
Key Responsibilities:
 
• Database Setup and Configuration: Install, configure, and maintain cloud-based databases (relational and NoSQL, or serveless services) to meet the business’s needs for performance and scalability with cost-optimization. 
 • Performance Tuning: Continuously monitor and optimize the performance of cloud databases, adjusting configurations, indexing strategies, and storage to ensure high-speed data access.
 • Monitoring & Maintenance: Set up database monitoring systems to ensure uptime, detect issues proactively, and respond to any outages or failures promptly.
• Backup and Recovery: Implement and manage backup strategies, ensuring that data is recoverable and systems are resilient to outages or failures.
 • Automation of Operations: Automate routine database management tasks like backups, scaling, failover, and patching using cloud tools (e.g., AWS Lambda, Azure Automation).
• Security Management: Work closely with the security team to ensure data is stored securely, manage encryption, and implement access control policies. 
 • Collaboration with Cloud Data Architect: Work closely with the Cloud Data Architect to ensure that the implementation aligns with the overall data strategy and architectural goals. 
 
 
Required Skills and Qualifications:
 
• Cloud Database Experience: 
 
Strong knowledge of cloud-native databases and services such as Amazon RDS, Google Cloud SQL, Azure Cosmos DB, and Redshift.
 
• Database Management:
Experience with database administration tasks such as patching, backups, monitoring, and disaster recovery. 
 
 • Performing Tuning Skills: 
 
Proficient in performance tuning, indexing strategies, and query optimization for both relational and NoSQL databases.
 
• Automation Experience:
 
Hands-on experience with scripting and automation tools in the cloud (e.g., Python, Bash, Terraform).
 • Troubleshooting:
 
Strong analytical and problem-solving skills for diagnosing and resolving database-related issues.
 
• Collaboration Skills: 
 
Ability to work with architects, engineers, and DevOps to ensure smooth database operations.
 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Aisera’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.