Medical/ Administrative Assistant

 

Medical and Administrative Assistant - Street Medicine 

Position Summary 

Join our Street Medicine team as the vital link between street-based outreach and the healthcare system. This role splits between office-based administrative work (70%) and field clinical support (30%), focusing on care coordination and navigation for our most vulnerable patients through our Enhanced Care Management (ECM) program. 

 

Core Responsibilities 

Administrative & Care Coordination (70%) 

• Manage referrals to specialists: initiate, schedule, track, and ensure follow-up 

• Secure prior authorizations for medications, imaging, and specialist visits 

• Verify insurance eligibility (Medi-Cal, Medicare) and assist with enrollment issues 

• Maintain medical supply inventory for field outreach 

• Document patient encounters, referrals, and authorizations in EHR system 

• Support ECM program through patient tracking, scheduling, and care coordination 

• Serve as office point of contact for patients, pharmacies, and community partners 

• Other duties as assigned 

 

Field Clinical Support (30%) 

• Accompany provider (MD/DO/NP/PA) on street outreach to encampments, parks, and shelters 

• Build trusting relationships with patients and perform field intake 

• Take vital signs, assist with clinical procedures, wound care, and specimen collection 

• Prepare and administer medications/vaccinations under supervision 

• Other duties as assigned 

 

Qualifications 

Required: 

• Medical Assistant certification from accredited program 

• Current BLS certification 

• High School Diploma or equivalent 

• Valid California Driver's License with clean record 

• Strong computer and organizational skills 

• Exceptional empathy, compassion, and communication abilities 

 

Preferred: 

• Bilingual (English/Spanish) 

• 1+ years clinical administrative experience with prior authorizations/referrals 

• Additional certifications (EMT, CNA, Phlebotomy) 

 

Working Conditions 

Office-based role with regular outdoor fieldwork. Must be able to transport medical equipment and work effectively in both environments. 

 

Akido Labs is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.