Growth Operations, Program Strategy

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. 

Our Mission 

Akido is rebuilding healthcare for the most vulnerable populations using predictive AI and human-centered care delivery. Born at USC's D-Health Lab and backed by Y Combinator, we're a fast-growing company where ambitious professionals can drive measurable impact at the intersection of technology and healthcare equity. 

The Opportunity 

We're scaling our innovative Field Medicine and Case Management programs, delivering whole-person care to vulnerable populations. This role offers a rare chance to design and implement next-generation clinical operations within a high-growth environment. This is an onsite role in Los Angeles. 

What You'll Do 

• Design and implement scalable clinical operations and systems for vulnerable populations (homeless, SUD, mental health). This ranges from designing marketing materials and Case Manager training/onboarding to automating workflows with LLMs. 

• Continuously identify and implement methods to automate and streamline workflows. 

• Develop KPIs and performance management frameworks that drive continuous improvement 

• Collaborate with technology teams to integrate AI and data analytics into clinical workflows. 

• Learn from Subject Matter Experts across multiple clinical domains to upskill yourself and drive impact. 

• Improve the lives of our most vulnerable patients. 

What We're Looking For 

• Top performers who thrive in ambiguity and seek rapid career growth 

• 3-4+ years experience at top healthcare/ management consulting firms (McKinsey, BCG, Accenture etc) or modern healthcare companies (Oak Street Health, One Medical etc) or similar top-tier organizations 

• Data-savvy professionals comfortable with AI tools (ChatGPT, Claude) 

• Strategic and analytical thinkers who can leverage technology and data to design and improve operations 

• Passion for serving underserved populations 

Why Akido 

• Accelerated Career Growth: Direct mentorship from senior leaders and growth opportunities at rapidly growing company 

• Competitive Compensation: Base salary ($90k-$110k), equity, and benefits aligned with Series B companies 

• Meaningful Impact: Your work directly improves healthcare outcomes for thousands of vulnerable patients 

• Advanced Tech Stack: Access to cutting-edge AI tools and data infrastructure 

• Be Part of Something Revolutionary: Featured in Fast Company and CalMatters for our innovative approach 

Ready to reinvent healthcare? Apply now to join our mission-driven team of innovators.