Principal Operations Architect

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. 

• Strategic Planning and Design:

  • Develop and maintain a strategic roadmap for operational processes and systems, aligning with business objectives and industry best practices.
  • Design and implement new operational processes and systems, ensuring scalability, efficiency, and security.
  • Conduct feasibility studies and business case analyses for new initiatives, evaluating potential risks and benefits.
  • Collaborate with cross-functional teams to understand business needs and translate them into actionable operational solutions.
• Process Optimization and Improvement:

  • Identify and analyze operational bottlenecks and inefficiencies, developing and implementing solutions to improve performance.
  • Design and implement process automation and optimization initiatives, leveraging technology and best practices.
  • Develop and maintain process documentation, ensuring clarity and consistency across the organization.
  • Monitor and track key performance indicators (KPIs), identifying areas for improvement and taking corrective action.
• Technology Leadership:

  • Stay abreast of emerging technologies and trends in operational processes and systems.
  • Evaluate and recommend new technologies and tools to improve operational efficiency.
  • Collaborate with IT and other technical teams to ensure seamless integration of operational systems.
• Team Leadership and Mentorship:

  • Provide leadership and guidance to operational teams, fostering a culture of continuous improvement and innovation.
  • Mentor and coach junior team members, developing their skills and knowledge.
  • Collaborate with other departments to ensure alignment and effective execution of operational plans.