Operations & Performance Manager - Medical Group Operations

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.

Operations & Performance Manager – Medical Group

We’re looking for an Operations & Performance Manager to join our team and help drive performance across our medical group. In this role, you’ll partner directly with leadership and providers to review financial and operational results (P&L, productivity, operating metrics) and turn insights into action.

This is a unique opportunity to work at the intersection of clinical operations and business performance, supporting physicians while ensuring accountability and alignment across the organization.

What You’ll Do

• Meet with providers to share and explain financial and operational results.

• Translate data into clear, actionable insights that support clinic growth and performance.

• Track and report on key metrics for leadership and providers.

• Support process improvements by documenting workflows and best practices.

• Act as a bridge between leadership and frontline providers, ensuring priorities are understood and executed.

What We’re Looking For

• Strong analytical and communication skills—you can make numbers tell a story.

• Comfort working with financial and operational data (P&L, productivity metrics, etc.).

• Experience in healthcare operations, performance improvement, or related areas preferred.

• Ability to build trust with physicians and clinic staff while driving accountability.

Work Location

• This is an onsite role based at our corporate offices in Pomona.  

Benefits

• Stock-options package
• Health benefits include medical, dental and vision
• 401K
• Long-term disability
• Unlimited PTO
• Life insurance
• Paid Leave Program

Compensation $100,000-$120,000 annually

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.