Solution Architect

Boston, MA. New York, NY. Raleigh, NC.

Meet the future

Akoya is an API-based network backed by major financial institutions that creates a safer and more transparent way for people to safely send their personal financial data to third-party financial apps. If you are inspired and fascinated by innovative technology that solves complex, real-world problems, then join us as we transform how financial data is accessed and shared. Akoya offers a highly collaborative, fast-paced, and fun working environment and our team is comprised of diverse, creative, and driven professionals with expertise in the banking, securities, fintech, and data aggregation industries. We are an equal opportunity employer. Come join us and be part of this exciting journey – check out www.akoya.com for more information!

The Role

The Solution Architect is Akoya's technical bridge between our network and the customers building on top of it, engaging from the earliest pre-sales conversations through implementation, go-live, and ongoing support. This role reports to the Head of Customer Solutions & Support. Solution Architects work hands-on with customer engineering teams — demonstrating the product, scoping integrations, configuring authentication and SSO, and troubleshooting API issues — while building trusted relationships with stakeholders ranging from individual developers to executives. It's a highly technical, customer-facing role that combines deep API and security expertise with strong communication and problem-solving instincts.

As a Solution Architect, you will:

  • Pre-Sales & Solutioning
    • Serve as the primary technical resource for prospective and new Akoya customers throughout the sales cycle
    • Deliver technical product demonstrations and proofs-of-concept tailored to a customer's use case and existing stack
    • Gather, document, and assess integration requirements and technical specifications directly with customer engineering teams
    • Build sample code, Postman collections, or lightweight integration prototypes to validate feasibility and de-risk deals before contract signature
    • Be assertive in recommending the right solution architecture for a customer's needs and willing to raise the flag when a customer's proposed approach won't work
  • Implementation & Onboarding
    • Own the technical onboarding of new customers from contract signature through go-live
    • Configure and troubleshoot delegated authorization flows (OAuth 2.0, OIDC, SAML) and SSO integrations hands-on with customer teams
    • Debug REST/JSON API integration issues using tools such as Postman, curl, browser dev tools, and network/packet traces
    • Write and maintain integration guides, runbooks, and technical documentation for customers and internal teams
    • Run joint testing and troubleshooting sessions with customer technical teams through go-live
  • Post-Sales & Support
    • Handle escalated technical support issues, performing hands-on root-cause analysis across API, network, and authentication layers
    • Serve as the customer's technical advocate internally, relaying feedback and requirements to Product and Engineering
    • Partner with Product Development to improve deployment ease, documentation, and self-serve tooling based on field experience
    • Build and refine internal tools, scripts, and sample integrations that speed up future customer onboarding
  • Relationships & Communication
    • Build trusted technical relationships with customer engineering leads, architects, and decision-makers
    • Present technical concepts clearly to audiences ranging from individual developers to executive stakeholders
    • Travel occasionally to customer sites, conferences, or partner meetings as needed

Required Experience & Skills

  • Bachelor's degree in Computer Science, Engineering, or equivalent hands-on professional experience
  • Proficiency in Go, with working exposure to JavaScript (Node.js), Python, or Java, comfortable writing and debugging real integration code, and code reviews
  • Deep, hands-on knowledge of RESTful JSON APIs, including designing, testing, and troubleshooting them (Postman, curl, etc.)
  • Hands-on experience implementing and troubleshooting Delegated Authorization frameworks (OAuth 2.0, OIDC, SAML), including direct experience configuring SSO
  • Strong understanding of how the internet works under the hood: DNS, proxies, firewalls, load balancers, CDNs, and TLS/certificates
  • Exceptional communication and able to flex between whiteboard-level technical detail and executive-level framing
  • Strong troubleshooting instincts and a bias toward hands-on diagnosis over escalation
  • Comfortable being client-facing, including raising concerns when a customer's proposed direction won't work
  • Flexibility to travel occasionally

Preferred Experience/Skills

  • Hands-on cloud experience, preferably AWS (IAM, API Gateway, Lambda, VPC/networking)
  • Experience working in a fintech or other regulated financial services environment
  • Familiarity with open banking / financial data standards: Financial Data Exchange (FDX), OFX, and FIX
  • Working knowledge of security and privacy compliance frameworks (NIST, ISO 27001, PCI DSS, SOC 2)
  • Prior experience as a Solutions Architect, Sales/Systems Engineer, or Developer Advocate in a technical pre-sales or customer-facing role
  • Experience building internal tools, SDKs, or sample apps that accelerate partner integrations

Our Commitment

Akoya is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. We're committed to building an inclusive, welcoming workplace where people feel supported, respected, and empowered to do their best work.

We know that experience can come from many different paths. We value diverse perspectives and encourage candidates from all backgrounds to apply, even if they don't meet all listed qualifications. If you're excited about this role but don't meet every single requirement, we still encourage you to apply. You may be the right candidate for this role or another opportunity at Akoya.

Where We Work

Akoya is remote-first, with this role open to candidates currently located within commuting distance of Boston, MA, New York, NY, and Raleigh, NC. While our teams work primarily remote, we are building talent hubs in these locations to create opportunities for in-person collaboration, team connection, and professional development.

Compensation & Benefits

The expected base salary for this role is $140,000 - $170,000.

The actual base salary offered considers the candidate's work location, relevant education, job-related knowledge, skills, and experience, among other factors. Base salary is one component of the total compensation package, which includes employer-subsidized medical, dental, and vision coverage, company-sponsored life insurance, 401(k) matching, flexible PTO, and paid parental leave. Some roles may be eligible for a performance-based bonus.

Candidates who receive offers must complete successful criminal background, drug, and credit screenings.

The actual base pay offered may take into account the candidate's work location, relevant education, job-related knowledge, skills, and experience, among other factors.

Hiring Range:

$140,000 - $170,000 USD

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...

This is the address where you will work from if hired. 

This is the address where you will work from if hired. 

Select...

This is the address where you will work from if hired. 

This is the address where you will work from if hired. 

Select...
Select...
Select...
Select...

For purposes of the question, ‘sponsorship for an immigration‑related employment benefit’ means an H‑1B visa petition, an O‑1 visa petition, an E‑3 visa petition, TN status, and ‘job flexibility benefits’ (also known as I‑140 portability or adjustment‑of‑status portability) for long‑delayed adjustment of status applications that have been pending for 180 days or longer.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Akoya’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.