HR Operations Partner- Contingent Workforce

The Contingent Workforce Program Administrator is responsible for the end-to-end management of the organization’s contingent workforce — including contract administration, onboarding, vendor invoicing and billing accuracy, compliance oversight, reporting, and offboarding. Serving as the primary liaison between hiring managers, HR, Legal, Procurement, Finance, and staffing partners, this role ensures an efficient, compliant, and positive experience for contingent workers and the business units they support.

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Key Responsibilities

Contingent Worker Lifecycle Management

• Serve as the central point of contact for all contingent workforce activity from requisition through offboarding.
• Draft, review, route, and track contingent worker contracts and amendments; ensure accurate documentation and timely renewals.
• Manage onboarding, including coordination of IT/system access, workspace setup, and orientation materials.
• Monitor assignment end dates and coordinate contract extensions or terminations as necessary.
• Oversee offboarding processes, including the collection of company assets and removal of system access.

Invoice & Billing Administration

• Review vendor invoices against contracts, statements of work, and approved time sheets.
• Resolve discrepancies with vendors, hiring managers, and Finance to ensure billing accuracy.
• Partner with Accounts Payable to ensure timely processing and payment.

Compliance & Data Integrity

• Maintain accurate contingent worker data in HRIS or Vendor Management System (VMS).
• Ensure compliance with company policies, worker classification guidelines, and relevant labor laws.
• Support audits of contracts, worker documentation, and access privileges.

Stakeholder & Vendor Management

• Act as main point of contact for staffing agencies and other contingent labor providers.
• Partner with Legal, Procurement, and HRBPs to address vendor performance, service-level agreements, and pricing.
• Produce regular reports and analytics on contingent workforce trends, costs, and utilization.

Continuous Improvement

• Recommend enhancements to processes, policies, and tools to optimize contingent labor management.
• Stay current on contingent workforce compliance requirements and market practices.
• Other duties as assigned

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Qualifications

• Bachelor’s degree in human resources, business, or related field (or equivalent experience).
• 3–5 years’ experience in HR operations, contingent workforce administration, or vendor management.
• Experience with contract management, workforce classification, and invoice reconciliation.
• Strong organizational and communication skills; ability to build relationships across levels and functions.
• Proficiency in Microsoft Office Suite; experience with HRIS and/or VMS platforms preferred.
• Proven ability to manage multiple priorities and deadlines.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community.  Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com’s technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com’s common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.