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Medical Office Clerk

Agoura Hills, California

Albert & Mackenzie is a well-established and expanding workers’ compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021–2025), the firm has also earned multiple Best Places to Work awards.

Medical Office Clerk

Under the direction of the Calendar and Medical Department Manager, the Medical Office Clerk will assist with clerical tasks in our Agoura Hills office. This is a full-time position in a fast-paced department where deadlines and attention to detail are critical.

Duties and Responsibilities:

  • Generating and printing reminder notices for upcoming medical appointments
  • Follow special instructions and designated delivery methods
  • Process outgoing mail through the postage system
  • Send out reminder notices and ensuring their timely distribution
  • Accurately enter billing information for completed tasks
  • Data entry
  • Other duties as assigned

Skills/Qualifications:

  • Proficiency in Excel, Word and Outlook
  • Strong reading comprehension and data entry skills with a focus on accuracy
  • Basic understanding of workers' compensation and medical terminology (preferred)
  • Case Management Software and EAMS experience (a plus)

Physical Requirements:

  • Must be able to sit at a desk for prolonged periods and work on a computer.
  • Constantly operates a computer and other office productivity equipment.
  • Must be able to observe details within two feet of the observer to read printed materials and computer screens.
  • Must be able to communicate information and ideas, and exchange accurate information in these situations.
  • The person in this position needs to occasionally move about inside the office or their office space to access files or office equipment
  • Must be able to lift up, carry, and push up to 15 pounds at times.

The ideal candidate will be highly organized, detail oriented and work well under pressure, with the ability to juggle multiple projects simultaneously. Must possess excellent communication skills, be a team player, and have pride in work product. This is a fast-paced position that requires a sense of urgency while maintaining accuracy.

Albert & Mackenzie is an established and growing California workers' compensation defense firm with multiple offices in California. Named a Great Place to Work in 2021, 2022, 2023 and 2024, as well as the winner of several Best Places to Work awards.

Albert and Mackenzie offers a competitive compensation package including 100% company-sponsored employee Medical and Vision Insurance; Short Term Disability, Long Term Disability and Life insurance benefits; a 401k plan; paid time off; and optional voluntary dental plan. We offer excellent work/life balance in a collaborative and casual work environment.

Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.

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