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Billing Director

Agoura Hills, CA

Albert & Mackenzie is a well-established and expanding workers’ compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021–2025), the firm has also earned multiple Best Places to Work awards.

The Billing Director is an integral part of the management team, leading the Billing Department and billing functions for the entire firm.

Duties and Responsibilities:

  • Train, supervise, evaluate and develop a team of Billing Assistants and Billing Clerks
  • Participate in the recruiting process, evaluating candidates and making recommendations for hire
  • Oversee and manage client billing process to ensure successful completion, while maintaining strict deadlines
  • Train and educate Attorneys and other legal staff on billing procedures, policies, and tools
  • Responsible for review, corrections and finalization of invoices in compliance with client requirements and firm policies
  • Ensure client matrix is continuously updated as required
  • Oversee the collections process
  • Create multiple reports including weekly, monthly, quarterly, year-end billing reports, and calculate billing and other incentive bonuses
  • Prepare and/or analyze client budgets or statements
  • Review, investigate and resolve inquiries related to billing and collections
  • Manage preparation, maintenance and updates of procedural manuals
  • In coordination with the Chief Technology Officer, participate in the development and restructuring of a proprietary billing and case management system
  • Complete other assigned tasks or projects as needed

Skills/Qualifications:

  • 10+ years of complex billing experience with a law firm
  • 5+ years in a management role
  • Bachelor's degree in Accounting, Finance, or related field
  • Minimum of 4 years of presenting weekly, monthly, quarterly, and year-end billing reports, with the ability to create, edit, and present complex data
  • Excellent written and verbal communication skills, with the ability to interact with clients and with staff at all levels and have a customer service-based approach
  • Excellent organizational skills, with the ability to prioritize, delegate and execute multiple tasks in a high volume, fast-paced environment
  • Advanced skills in Excel and Microsoft Office Suite
  • Successfully adapt to changing priorities and demands as needed, and be able to lead a team through the same
  • Experience with Bottomline, Ascent, Collaborti, Quovant, Counselink, TyMetrix360, and other similar sites
  • Experience with paperless prebill systems, compliance, bill aggregation tools, and legal billing software

Job Type: Full-time, Hybrid at our Agoura Hills office, 2x/month

Compensation: $135-165k+ DOE

Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.

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