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Senior Human Resources Generalist

Austin, Texas

Do work that matters. 

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.   

Our values, which reflect our view on what’s important and what’s right, include:

  • We’re humans not robots
  • Customers always come first
  • We work better together
  • Simplicity is our strength
  • Our reputation is priceless
  • Hard work pays off

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!

AlertMedia is looking for a people-centric Senior Human Resources Generalist who has a passion for HR including employee relations, performance management and annual cycles to name a few, and passion for people problem solving. The HR professional will be an onsite HR presence in a hybrid role based in our beautiful downtown Austin headquarters.

Who you are: 

You are an experienced HR professional and consider yourself a flexible, adaptable, and proactive team player. You excel in the details and enjoy all aspects of HR that result in creating a world-class working environment. You love creating and applying HR policies and guidelines and supporting people in their careers. You are a gifted listener and advisor who thrives in employee relations matters. You are detail oriented to handle performance management & annual cycles. Since you are a lifelong learner, you are naturally a coach & facilitator, and a born problem solver with a high-level of judgement.  You enjoy a “one team one goal” mentality and are willing to jump in and help wherever needed.  

This is an amazing opportunity to develop your HR tool kit and be the first point of contact for HR related questions and concerns.

What you get to do every day:

  • Provide HR support to our AlertMedia team in the areas of employee engagement, performance management, employee relations, and compensation.
  • Assist in the implementation, development, and execution of HR related policies, programs, and guidelines
  • Handle employee relations, annual cycles, investigations, and career leveling support
  • Partner with managers on employee relations issues, processes, compliance, and development opportunities
  • Initiate and lead activities that help to increase satisfaction, motivation, engagement, and retention
  • Continuously evaluate current programs, processes, procedures for better or more efficient ways to do things and support changes that benefit the organization
  • Foster and role model an environment of inclusion
  • Support employee issues with discretion and expertise
  • Counsel employees on work-related issues and performance management discussions

What you bring to the role:

  • Bachelor’s degree in Human Resources or other relevant academic background
  • 4+ years of experience as an HR Generalist (preferably in a fast-growing SaaS or software environment) to include annual cycles, employee relations, employee engagement, career leveling, etc.
  • Ability to identify and resolve issues independently and show initiative even in ambiguous circumstances
  • Exceptional people skills with a high-level of empathy
  • Outstanding communication and presentation skills to efficiently communicate across all levels in the organization
  • This is a hybrid position (in office 3+ days a week)

Why you’ll love working at AlertMedia:

  • Competitive base salary + Company-wide bonus program
  • Generous and flexible time off and paid parental leave policies
  • Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees
  • Amazing rewards and incentives – we love celebrating each other
  • Commitment to community service with opportunities to give back 
  • A Best Places to Work company 9 years in a row and numerous other awards
  • Access to brand new downtown office with 360-degree views of Austin, high-tech building gym, and nearby running trails

About AlertMedia: 

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

AlertMedia does not currently sponsor applicants for work visas. 

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

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