SaaS Administrator

Algolia is a mature, post-series D SaaS company focused on AI driven search as a service. We are looking for an Engineering System Administrator to join the IT team with a primary focus on owning and administering SaaS tools for our Product and Engineering teams. This is a succession position that will be split 50/50 in application development and engineering SaaS stack management. This position will be classified as partial remote, with 2-3 days in the Paris office. This position may have up to 10% travel.

The Algolia IT team cares about the needs of our organisation and the satisfaction of our end users. We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes. We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other.

Cultural fit:

• You want to work in an international environment.
• You value the strength diversity provides.
• You love being part of a team that exists in the operations nexus.
• You are excited to support a primarily remote organisation.

Critical traits:

• You possess an extensive Software Development background.
• You prioritise tasks effectively and self-initiate completion.
• You build relationships with non-IT stakeholders efficiently.
• You are adaptable in a fast-changing environment.
• You can demonstrate excellent communication skills.

System Administration Responsibilities:

• Own and deliver best-in-class configuration and administration for GitHub and Datadog over the next 9 - 12 months.
• After GitHub and Datadog mastering, design and improve of current Enterprise IAM standards to the R&D application stack.
• Manage internal stakeholder and vendor relationships while building processes that align to business needs.
• Expand IT’s operational excellence to partner teams within the R&D organization.

SaaS Responsibilities:

• Learn the complex SaaS environment inside of Algolia from an automation and stack management perspective.
• Propose improvements in stack maintenance and execute them.
• Identify ideal targets for procurement and sunset.

Requirements:

• Excellent spoken and written English & French language skills.
• A Degree in Computer Science, IT or its equivalent.
• 3+ years of technical support or project experience.
• 4+ years managing SaaS environments.
• This is a FTE role.

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REMOTE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when. We know community comes in many forms and strive to create opportunities for intentional in-person connection in our offices and virtually for our remote colleagues around the world. 

We have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest.

ABOUT US:

Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week – four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.

Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.

In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers–including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few. 

WHO WE'RE LOOKING FOR:

We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.

READY TO APPLY?

If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!