Technical Operations Manager

Join the Team!

Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?

At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!

We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

Align is seeking a Technical Operations Manager to lead and manage technical operations related to our data center infrastructure business. The ideal candidate would possess a strong focus on high performance compute cabling, strategic sourcing, and project execution. This role is ideal for a hands-on leader with a background in construction, telecom, or data center environments, who thrives in a fast-paced, client-focused setting. 
 
The ideal candidate will demonstrate strong leadership in project management and team oversight, ensuring seamless coordination across technical teams and warehouse operations. They will bring proven experience in purchasing and strategic sourcing, optimizing vendor relationships and material acquisition to support project timelines and budget goals. Additionally, they will excel in sales operations and client engagement, effectively communicating with internal stakeholders and end users to align deliverables with expectations and drive customer satisfaction. 

• This is a full-time salaried position offering competitive compensation (commensurate with experience) comprehensive benefits, paid time off, paid training and performance-based bonuses.  
• This person should expect to be on-site at our Plano, TX office 5 days a week.  

Key Responsibilities:  

• Project Management & Team Oversight 
  • Lead and manage a team responsible for building specialized cables.  
  • Oversee warehouse operations and ensure timely execution of project deliverables.  
  • Manage close-out packages in collaboration with the Sales Support team.  
  • Drive project timelines, budgets, and quality control across multiple initiatives. 
• Purchasing & Strategic Sourcing 
  • Manage purchasing activities and vendor relationships. 
  • Lead strategic sourcing efforts to optimize cost and delivery timelines. 
  • Collaborate with the sourcing team to ensure availability of materials and components 
• Sales Operations & Client Engagement 
  • Support sales operations by providing technical insights and project updates. 
  • Assist in developing client relationships and identifying opportunities for new client engagements. 
  • Ensure alignment between project execution and customer expectations. 
• Technical Oversight 
  • Provide guidance on cabling design and implementation. 
  • Review and interpret construction specifications and drawings. 
  • Ensure compliance with building codes and safety regulations (NFPA, NEC, OSHA). 

Required Qualifications  

• 5-8 years of experience in project management or sales operations within data center environments. 
• Proven experience managing warehouse teams and technical operations. 
• Strong background in purchasing and strategic sourcing. 
• Proficiency in Microsoft Office Suite (Excel, Project, Word). 
• Experience using CRM tools for tracking and reporting. 
• Excellent time management and organizational skills. 
• Self-motivated with a proactive approach to problem-solving. 

Preferred Qualifications  

• Background in sourcing and procurement for technical projects. 
• Experience with Procore or similar construction/project management platforms. 
• Familiarity with AI cabling, power distribution, and cooling systems. 
• Sales-minded with the ability to support client acquisition and retention. 
• Knowledge of data center infrastructure and white space optimization. 

Tier-3 

Align is a premier global provider of technology infrastructure solutions.

Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.

Our professional services team, which includes Workplace Technology and Data Center Solutions provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.

Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.

Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.

For more information, visit: www.align.com