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Assistant Program Director

Nashua, New Hampshire

Feel good about where you work and what you do!

We are Aspire Living & Learning, a non-profit human services agency making a meaningful difference in the lives of adults and children with autism and other disabilities.

Aspire Living & Learning is currently seeking an Assistant Program Director to assist with the programmatic, operational, and developmental oversight of employees to effectively work with individuals supported within Aspire Living & Learning’s programs. The Assistant Program Director will work alongside the Program Director to build effective teams, champion internal and external partnerships, and create a supportive environment in which to retain high quality employees and providers, while ensuring adherence to organization-wide policies, procedures, and state and federal regulations.

The Assistant Program Director (APD) at Aspire Living & Learning plays a vital role in developmental supervision of employees to effectively work with individuals supported within various programs. The APD provides administrative management and engages a high-quality workforce.

Schedule: M-F 8:30a-4:30p, weekends/overnights as needed

Salary: $55,000 - $65,000 

Key Responsibilities:
The APD is responsible for programmatic and operational oversight as well as developmental supervision in conjunction with the Program Director. This person holds a leadership role, building effective teams and championing internal and external partnerships. Below outlines key aspects of the roles and responsibilities this position holds:

  • Relationships and Communication:
    • Creates positive relationships with all internal and external stakeholders including employees, peers, local and state agencies as well as parents and guardians
    • Ensures all communication is timely, professional, clear and concise
    • Builds trust, mutual respect and cohesion around shared mission
  • Program Management:
    • Carries a caseload of programs to oversee as assigned
    • Creates a supportive environment in which to retain quality employees and providers
    • Provides ongoing developmental supervision encouraging professional growth and ensuring employees are meeting programmatic requirements
    • Ensures adherence to organization-wide policies and procedures and state and federal regulations, meeting licensing and certification standards
    • Provides fiscal oversight of the program(s) under the guidance and leadership of the Program Director
    • Coordinates services to provide medical, psychiatric and social-emotional needs of the supported individuals
    • Supports a culture of community integration 
    • Provides oversight of Quality Assurance (QA) and Quality Enhancement (QE), executing identified goals 
  • Leadership and Coordination:
    • Lead by example by supporting and implementing companywide initiatives, priorities and policies 
    • Foster a positive work environment while championing a culture of teamwork, growth, collaboration and communication.
    • Empower managers to effectively supervise employees with the goal of developing a cohesive, autonomous and clinically astute program team 
    • Provide instruction and guidance to direct reports on matters concerning the supervision of their employees, including the role of delegation 
    • Provide direction and planned teaching to agency standards on matters regarding the effective, timely and consistent implementation of all policies and procedures 
    • Perform any additional job responsibilities as assigned by supervisors or team leaders to support the smooth operation of the organization.

Qualifications:

  • Bachelor’s degree preferred
  • 3 or more years’ experience in human services with at least 2 years’ experience overseeing and directing development, implementation and evaluation of human services programs 
  • Excellent interpersonal skills, organizational, administrative and communication skills
  • Knowledge of management and supervisory techniques and best practices 
  • Knowledge of funding agency regulations/requirements
  • Must have demonstrated computer literacy
  • Ability to work independently and exercise authority when necessary
  • Ability to provide on-call support
  • Valid driver’s license and auto insurance required, with at least 3 years of driving experience. Access to reliable transportation is required, and some positions may require the use of a personal vehicle to transport supported individuals, depending on program needs.

Working Conditions:

  • Ability to handle physical aspects of job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time 
  • Must be able to lift up to 5 pounds at times  
  • Ability to travel 

 

Our employees enjoy working with a fun team of dedicated professionals and believe in a healthy work/life balance. In addition, eligible employees will receive:

  • Full health, dental, and vision insurance
  • Flexible Spending Account (FSA) for medical and dependent care
  • 403(b) retirement plan and employer matching contribution
  • Paid sick and personal days
  • Focus on ongoing professional development
  • Opportunities for advancement – many of our employees have 20+ years of tenure and hold leadership positions after joining us as Direct Support Professionals!
  • Life insurance (equal to twice your salary!)
  • Short and long-term disability

If you want to join us in making a difference and positively impact the lives of others while charting your own path of development, then we at the Aspire team would love to hear from you.

Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. 

 

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