Program Director

Feel good about where you work and what you do!

We are Aspire Living & Learning, a non-profit human services agency making a meaningful difference in the lives of adults and children with autism and other disabilities.

Aspire Living & Learning is currently seeking a motivated and dedicated Program Director who will be responsible for the programmatic, operational, and developmental oversight of employees to effectively work with individuals supported within Aspire Living & Learning’s programs. The Program Director will work to build effective teams, champion internal and external partnerships, and create a supportive environment in which to retain high quality employees and providers. The Program Director will also ensure adherence to organization-wide policies, procedures, and state and federal regulations, while also providing fiscal oversight of the program(s) under the guidance and leadership of the Senior Operations Director.

The Program Director (PD) is responsible for the developmental supervision of employees to effectively work with individuals supported within the various programs. The PD provides administrative management and engages a high-quality workforce.

Pay: From $65,000 - $70,000 annually, based on experience and education.

Hours: M-F 8a-4p

Location: Stratham, NH

Key Responsibilities: 

The PD is responsible for programmatic and operational oversight and developmental supervision. This person holds a leadership role, building effective teams and championing internal and external partnerships.  Below outlines key aspects of the roles and responsibilities this position holds: 

Relationships and Communication:

• Cultivate a positive and productive workplace atmosphere to enhance team morale and productivity  
• Creates positive relationships with all internal and external stakeholders including employees, peers, local and state agencies as well as parents and guardians  
• Ensures all communication is timely, professional, clear and concise  
• Builds trust, mutual respect and cohesion around shared mission  

Program Management:

• Creates a supportive environment in which to retain quality employees and providers  
• Provides ongoing developmental supervision encouraging professional growth and ensuring employees are meeting programmatic requirements 
• Ensures adherence to organization-wide policies and procedures and state and federal regulations, meeting licensing and certification standards  
• Provides fiscal oversight of the program(s) under the guidance and leadership of the Director of Adult Services and Senior Director of Program Operations 
• Coordinates services to provide medical, psychiatric and social-emotional needs of the supported individuals  
• Supports a culture of community integration  
• Provides oversight of Quality Assurance (QA) and Quality Enhancement (QE), executing identified goals  
• Participate in and complete training sessions as delegated by management to enhance skills and knowledge relevant to the role. 
• Conduct training as required and assigned.  
• Perform any additional job responsibilities assigned by supervisors or team leaders to support the organization's smooth operation. 

Leadership and Coordination:

• Lead by example by supporting and implementing companywide initiatives, priorities and policies  
• Foster a positive work environment while championing a culture of teamwork, growth, collaboration and communication.  
• Empower and develop managers to effectively supervise employees with the goal of developing a cohesive, autonomous and clinically astute program team  
• Provide instruction and guidance to direct reports on matters concerning the supervision of their employees, including the role of delegation  
• Provide direction and planned teaching to agency standards on matters regarding the effective, timely and consistent implementation of all policies and procedures  
• Perform any additional job responsibilities assigned by supervisors or team leaders to support the organization's smooth operation. 
• Conduct training as required and assigned.   
• Accept reassignment as required. 
• Participate in and complete training sessions as delegated by management to enhance skills and knowledge relevant to the role. 
• Perform any additional job responsibilities assigned by supervisors or team leaders to support the organization's smooth operation. 

Qualifications: 

• Bachelor’s degree preferred 
• 5 or more years’ experience in human services with at least 2 years’ experience overseeing and directing development, implementation and evaluation of human services programs  
• Excellent interpersonal skills, organizational, administrative and communication skills 
• Knowledge of management and supervisory techniques and best practices  
• Knowledge of funding agency regulations/requirements 
• Must have demonstrated computer literacy 
• Ability to work independently and exercise authority when necessary 
• Ability to provide on-call support 
• Must have satisfactory background checks, may be required to be a signer on financial accounts  
• Valid driver’s license and safe driving record 

Working Conditions: 

• Primary work is done within an office setting; however, it is expected that the employee will visit program operations as required to fulfill their job duties.  
• May be required to travel including infrequent day and/or overnight travel  
• Some holiday work required to meet on call schedule as needed.  
• Lift/carry up to 10 pounds; speaking; standing; sitting for long periods of time; reaching; bending; walking; reaching with arms and hands, balancing; using fingers to handle or feel.  Vision abilities required by this job include close vision. 
• This position requires the routine use of standard office equipment such as computers, phones, copiers, fax machines, audio/visual equipment, etc.   
• Reasonable accommodation can be made to enable qualified people with disabilities to perform the described essential functions of this position. 

Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including:

• Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost.
• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses.
• Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more.
• 403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary.
• Generous Paid Time Off - Paid sick, personal, and vacation days, plus holidays.
• Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement.
• Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more!

If you want to join us in making a difference and positively impact the lives of others while charting your own path of development, then we at the Aspire team would love to hear from you.

Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.