Senior HR Generalist

As an AWL Senior HR Generalist, you will be part of the Human Resources team focused on supporting our team – both in the trenches and in the back end. You will be responsible for supporting the daily functions of the Human Resource function, including onboarding, personnel changes, benefits, leave administration, and multi-state compliance. Our Human Resource team is the gear that keeps the AWL machine on track. Our team strives to catch glitches before they become problems, and we delight in being more proactive than reactive.

Remote opportunity in AL, GA, NC, NM, OH, OK, TX, VA, WI, AZ only

Reports to Director of HR & Administration

You

• Focus on people and want to do whatever it takes to improve the employee experience so that your AWL team members are successful.
• Are ridiculously organized and shudder at the thought of messy drawers, folders and closets. Your email inbox has folders, sub-folders, rules and color coding.
• Are confident, resourceful and not easily defeated. Curve balls and new data does not frighten you, you embrace the opportunity to try and succeed in new areas. You are comfortable making decisions and tracking progress.
• Embrace technology and use it daily to improve your communication, processes, and ensure accuracy.
• Have integrity and are not afraid to recognize and admit your mistakes, using them as an opportunity to grow and do better in the future.
• Project a committed attitude with your willingness to do whatever it takes to get the job done.
• Have keen emotional intelligence and steadfast composure.
• Have a desire to protect our company values and see them reflected in every decision and practice.
• Seek out solutions for your own team and the company.
• Are eager to learn new things and keep up with the ever-changing world of employment law.

Your day-to-day

• Serve as the primary Human Resources contact for employee questions.
• Full administration of HCM and HRIS systems.
• Support role specific comprehensive onboarding processes to facilitate a positive new hire experience.
• Research and presentation of process and technology improvement opportunities.
• Address employment-related inquiries and escalate to manager for complex matters as needed.
• Foster a positive workplace culture through communication and an open-door policy.
• Stay up to date on federal and US employment laws and regulations and recommend employment policy modification to ensure business needs are met and the Company is in compliance with federal and state regulations.
• Partner with leadership on various HR projects and initiatives, contributing to the development and implementation of HR strategies.
• Administer HR programs related to employee engagement, benefits, leave, employee relations, and performance management.
• Work closely with payroll on various transactions, including salary updates, corrections, benefits, garnishments, and deductions.

To be successful at AWL, you need

• Excellent time management skills and proven ability to multi-task, efficiently prioritize tasks, and drive projects to prompt completion.
• Exercise discretion due to access to highly sensitive and confidential information.
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standard practices, policies, procedures, or government law.
• Advanced Computer Skills: Leverage your expertise in Microsoft Suite, Process Street, Paycom - and hopefully knowledge of automation tools (Power Automate, Zapier, etc.) to analyze data, create reports, and streamline HR processes.
• Strong interpersonal skills, with the ability to build and maintain positive relationships with employees at all levels of the organization.
• To have outstanding communication, collaboration, and interpersonal skills and be comfortable communicating over several platforms clearly and concisely.
• Technology proficiency – pick up on new technology or platforms quickly, leverage technology to elevate processes and efficiency.
• Enthusiasm to work to improve processes and experiences for the AWL team and our candidates.
• Willingness to pitch in and help with other projects and share responsibilities as needs arise.
• The ability to work 40 hours per week and be in Austin at least once per quarter.

Big Wins if you know and love

• Automations – and building them!
• Co-Pilot – Coach me, all day, every day!
• Paycom – the seats and positions and permission groups!
• Process Street – building and using workflows!
• Tango – Knowledge is POWER!
• X-Lookup – the true MVP

AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US.  Simply put, we help our customers acquire customers for the US insurance industry.  Our amazing team of nearly 1,000 talented and successful professionals use internet marketing strategies to turn consumer interest in insurance products into policy sales for the world’s largest insurance carriers and more than 30,000 of their agents.   We are Austin-born, and our growth from a 2-person startup in 2005 to a highly profitable business has been a remarkable journey.  We are a tight-knit team with a fast-paced, energetic, and entrepreneurial company culture. We have been ranked an Austin Best Place to Work over 10 times by Austin Business Journal, Austin Statesman, Built-in and Glassdoor!  AWL fosters a vibrant, dynamic work culture built on trust, data, technology, passion, collaboration, and winning, where employees want to engage and be impactful. We provide competitive pay, outstanding benefits, and a fabulous, fun, collaborative environment that allows our people to be their best.