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Privacy Program Manager

Remote, Contiguous US

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Privacy Program Manager

We’re looking for a Privacy Program Manager to assist in maturing Alma’s Privacy Program. Reporting to the Associate General Counsel - Privacy, this role will be integral to shaping the future of privacy at Alma and will collaborate with various departments across Alma to identify and appropriately respond to privacy risks.

What you’ll do:

  • Help develop and execute a comprehensive privacy and AI governance strategy aligned with global regulations and business objectives.
  • Assist in the organization’s response to privacy-related incidents, regulatory inquiries, and compliance audits. 
  • Work cross-functionally with the business to identify and evaluate known and suspected privacy risks.
  • Educate on and help foster a culture of ethical AI use and privacy awareness across the organization.
  • Maintain privacy-related notices, policies, standards, guidelines, and processes.
  • Identify and evaluate the company's use and potential uses of protected health information (PHI) for HIPAA compliance.
  • Assist in managing Alma's response to data subject rights requests and consent preferences.
  • Communicate with various groups within the company to encourage appropriate data usage
  • Work cross-functionally with the business to operationalize privacy-by-design and AI ethics principles
  • Stay updated on changes to applicable regulations and communicate relevant updates
  • Prepare reporting and metrics.

Who you are:

  • Has 1-3 years of experience in privacy or regulatory compliance role with either:
    • Bachelor’s Degree and one or more of the following certifications: CIPP, CIPM, CIPT, CISSP, or other related certifications or relevant experience
    • A J.D
  • Or 3 to 6 years of related work experience in a highly regulated field such as healthcare or fintech
  • Deep understanding of privacy and data protection regulations and frameworks, such as the CCPA, CPRA, HIPAA, NIST, ISO, and emerging AI regulations
  • Experience working with privacy regulations to perform privacy assessments and support privacy program implementations
  • Ability to communicate with employees at all levels of the organization
  • Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities

Benefits:

  • We’re a remote-first company
  • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
  • 401K plan (ADP)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend
  • Financial wellness benefits through Northstar
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • EAP access through Aetna
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO 

Salary Band: $120,000 - $140,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

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Diversity, Equity and Inclusion at Alma

At Alma, we work hard to bring together people from a vast set of backgrounds and identities. We aspire to champion diversity, amplify inclusive cultures and build equitably. 

Submitting the below information is optional and your answers will not be attached to your applicant profile. All answers are compiled into an anonymous dataset and will only be seen from a macro point of view to help us inform our Diversity, Equity & Inclusion (DEI) strategy and efforts. This information will not be used as selection criteria nor will it be used as any basis in connection with any decisions regarding your candidacy.  We take our DEI efforts seriously, and we would greatly appreciate your participation. Of course, you are welcome to opt out of submitting this information and there will be no consequences for your decision not to share this information.

Glossary of terms

  • Gender is personal (how we see ourselves), while sexual orientation is interpersonal (who we are physically, emotionally and/or romantically attracted to).
  • Race refers to the concept of dividing people into groups on the basis of various sets of physical characteristics and the process of ascribing social meaning to those groups. In this demographic survey, race is self-identified. Race differs from ethnicity in that commonalities such as national origin, tribal heritage, religion, language, and culture can describe someone’s ethnicity. People of any race may be of any ethnic origin. [1] [2] [3]
  • Nationality refers to the status of belonging to a particular nation, whether by birth or naturalization. It describes a legal relationship between an individual person and a political state. E.g.: American, Canadian. [1]
  • Two-Spirit is a modern pan-Native American umbrella term. Indigenous individuals may use the term Two-Spirit to reclaim traditions related to gender identity, gender expression, sexual orientation, spiritual identity, and/or traditional roles. [1] [2]
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