Senior Talent Acquisition Partner, Operations
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.
Senior Talent Acquisition Partner, Operations
We are seeking a strategic Senior Talent Acquisition Partner with deep experience in business and operations recruiting to accelerate growth across our commercial functions. This role demands a seasoned recruiter who can navigate competitive markets, build trusted partnerships with senior leaders, and deliver exceptional talent strategies across sales, marketing, client success, operations, and business leadership roles.
Key Responsibilities
Full-Cycle Business & Operations Recruiting
- Lead end-to-end recruitment for complex business roles across Operations and other non-technical departments in the business.
- Develop and execute sourcing strategies leveraging market mapping, relationship networks, and AI-enabled recruiting tools.
- Design role-specific interview processes with hiring leaders to assess business acumen, leadership skills, and cultural alignment.
- Manage high-volume pipelines while maintaining a best-in-class candidate experience.
- Partner with leaders to define job requirements, craft compelling role narratives, and establish realistic hiring timelines.
Strategic Partnership & Consulting
- Serve as a trusted advisor to Operations and business leadership on talent trends, compensation benchmarks, and competitive landscape.
- Drive workforce planning by analyzing team structure, skill gaps, and scaling needs across commercial functions.
- Provide data-driven insights to shape hiring strategies, including pipeline health, time-to-hire, and market availability.
- Partner cross-functionally with People Ops, Finance, and department heads to ensure alignment between recruiting priorities and business goals.
- Champion DEI practices to build diverse, inclusive, and high-performing business teams.
Market & Network Engagement
- Build and nurture networks within business and Operations and GTM communities, including leadership circles and industry associations.
- Represent the company at conferences, career events, and professional organizations to strengthen our employer brand.
- Develop talent pipelines through relationships with MBA programs, industry fellowships, and professional development networks.
- Stay ahead of industry hiring trends and emerging Operations skills to build future talent pools proactively.
Process Innovation
- Design and refine scalable recruiting processes that drive speed, consistency, and quality of hire.
- Leverage recruiting technology (ATS, sourcing platforms, assessment tools) to improve efficiency and reporting.
- Standardize interview frameworks, evaluation rubrics, and decision-making practices across Operations and business roles.
- Create reporting dashboards to measure recruiting performance and identify optimization opportunities.
- Mentor junior team members, sharing best practices for business recruiting excellence.
Required Qualifications
Experience & Background
- 5 - 7 years of progressive recruiting experience, with at least 3 years in a senior or lead capacity focused on business/Operations functions.
- Proven track record of hiring across Sales, Marketing, Customer Success, and Operations at high-growth companies.
- Experience supporting senior-level and quota-carrying hires, with demonstrated ability to influence commercial outcomes.
- Success in building and managing executive-level stakeholder relationships.
- Experience in hourly hiring strategy at scale
- Strong understanding of business and Operations functions, from revenue operations and leadership roles to marketing and sales
- Ability to conduct meaningful conversations with business leaders and candidates, assessing commercial impact and leadership potential.
Core Competencies
In addition to our company’s core competencies (Directs and Drives Results, Builds Trusting Relationships, Communicates Effectively, and Thinks Critically), this candidate will bring:
- Advanced Networking Skills: Ability to develop authentic relationships across GTM and business communities.
- Business Talent Assessment Ability: Skilled at evaluating commercial acumen, leadership potential, and cultural fit.
- Strategic Influence: Trusted advisor who shapes hiring strategy through data, market knowledge, and business alignment
Benefits
- We’re a remote-first company
- Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
- 401K plan (ADP)
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend
- Financial wellness benefits through Northstar
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- EAP access through Aetna
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 12 paid holidays, 1 Alma Give Back Day
- Flexible PTO
Salary Band: $140,000-150,000
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