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Account Supervisor

Miami, Florida, United States

Account Supervisors are results-driven leaders who manage the seamless execution of marketing activities critical to their client’s success. With a deep understanding of the creative process and their role in it, Account Supervisors anticipate every aspect of the workflow, providing strategic and creative guidance while ensuring project objectives are met.

This role requires exceptional collaboration skills, the ability to think critically and strategically, and the confidence to make informed decisions. Account Supervisors inspire confidence by leveraging integrated resources to meet client needs and contribute to the overall success of their team. Core attributes include being a Contributor, Solution-Oriented, and Idea-Oriented.

Key Responsibilities 

  • Client and Business Expertise:
    • Demonstrate a deep understanding of the client’s business, ensuring all assignments align with the brand’s goals and objectives.
    • Provide strategic insights, leveraging consumer data and brand knowledge to guide project direction.
    • Build client confidence by delivering quality work on time, on strategy, and within budget.
  • Team Leadership and Collaboration:
    • Serve as a primary contact for internal teams, addressing challenges and ensuring smooth project progression.
    • Foster strong relationships across departments (creative, production, media, etc.) to ensure seamless collaboration.
    • Guide the creative process by offering relevant feedback and advocating for ideas that drive client success.
  • Strategic Problem-Solving:
    • Identify potential challenges and develop proactive solutions to review with the team.
    • Ensure timelines and deliverables align with media schedules and client expectations.
    • Monitor budgets and timelines, alerting the team to potential risks and adjustments as needed.

Key Requirements

  • Proven years’ experience in advertising or a related field, with a proven track record in project management.
  • Strong strategic thinking and creative problem-solving skills.
  • Excellent facilitation, presentation, and communication abilities.
  • Solution-oriented mindset with resilience and accountability.
  • Bilingual proficiency in Spanish and English is a plus.

About alma

alma is the ungeneral agency, fighting the one-size-fits-all marketing approach with a laser focus on what truly moves people. Just like today's market, we’re a constantly changing mashup of cultures, identities, and perspectives, which has led to some of the most effective creative work in the industry. We work with a broad roster of clients, including McDonald’s, Molson Coors, PepsiCo, Lilly, Tobacco Free Florida, Intuit QuickBooks and others.

With a team that hails from over 30 countries, the agency has fueled exceptional business growth through creativity, earning 37 Cannes Lions and 30 Effie Awards, as well as numerous London International, One Show, Clio, ANA, and New York Festival Awards. alma has been named to Ad Age’s prestigious A-List seven times and has earned “Agency of the Year” titles from London International, El Ojo, El Sol, FIAP and USH Ideas, all while nurturing a culture of curiosity, collaboration and accountability. With access to Omnicom’s global network, alma has offices in Miami, Chicago, San Francisco and Tallahassee.

To learn more about alma and the agency’s work, visit www.almaad.com, or follow us at @almaagency.

 

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