Sales Associate

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home.

 

ROLE OVERVIEW 

The Sales Associate will provide exceptional customer service, assists with product selection, and promotes brand offerings. Key responsibilities include maintaining store appearance, processing transactions, and staying updated on trends and promotions. The role focuses on driving sales, fostering customer loyalty, and creating a welcoming atmosphere, with a strong emphasis on communication and brand knowledge.

WHAT YOU'LL DO

• Ensure that store operations run smoothly throughout the day while providing a tidy, clean, and welcoming environment. 
• Commits to understanding all aspects of the ALOHA brand as well as extensive product information (uses, silhouettes, prints, pricing, etc.). 
• Stocks shelves, counters, or tables with merchandise. 
• Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales. 
• Stamps, marks, or tags price on merchandise. 
• Obtains merchandise requested by customer or receives merchandise select by customer. 
• Answers customer's questions about the brand, products and usage, location, and price. 
• Attends customer complaints and works to resolve any problems to restore and promote good public relations. 
• Total price and tax on merchandise purchased by customers to determine purchase total.
• Accepts payment and makes change. 
• Wraps or bags merchandise for customers. 
• Receives, examines, and processes customer returns. 
• Cleans shelves, counters, or tables. 
• Calculates sales discount to determine price. 
• Keeps record of sales, prepares inventory of stock, and orders merchandise.
• Stays informed about all relevant company information. 

EXPERIENCE WE'RE LOOKING FOR

• Knowledge of retail operations and ability to learn new systems quickly
• Experience providing excellent customer service and resolving customer issues
• Proven ability to meet sales goals and suggest products to customers
• Skill in handling problems and finding practical solutions on the spot
• Experience working as part of a team and helping maintain a positive work environment
• Strong communication skills, both verbal and written
• Professionalism, integrity, and respect for a diverse customer and team environment

WHAT YOU BRING TO THE TABLE

• Eagerness to learn, seek feedback, and pursue personal and professional development.
• Reliability, follow-through on commitments, and ability to support organizational goals.
• Ability to anticipate customer needs, solicit feedback, and develop creative solutions.
• Strong work ethic, initiative, attendance, punctuality, and professional appearance.
• Ability to complete tasks efficiently, meet standards, and maintain a safe work environment.
• Positive attitude, willingness to help others, and ability to contribute to team success.

WHAT WE OFFER

From the start, our founders, Heather and Rachael, envisioned a company culture that was both dynamic and intentional. Today, ALOHA Collection proudly upholds those same values. Every member of Team ALOHA, from the director level and beyond, receives opportunities for personal and professional growth, alongside education about Hawaiian culture and the company’s origins. We believe in putting family first, which is why we offer flexible work-from-home options and provide understanding when life’s unexpected moments arise. And if you haven’t heard, we LOVE working together!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule

• Full Time/Part Time 
• Weekends
• Week nights

Pay

• Hourly
• $20 - $24 

We’re excited to review your resume.

MAHALO!