North America - Insurance - Business Analyst - Defined Benefits / Defined Contributions

Business Analyst - Insurance Consulting - Defined Benefits/ Defined Contributions

Contract: 6 months, potential to extend/convert

Remote, but infrequent travel to client site(s) may occur

Alpha’s North America Insurance practice continues to expand and grow to deliver value for our clients across business and technology outcomes. We offer services across strategy, operations transformation, technology and data strategy and technology implementation services across P&C, L&A, Broker clients. Our clients span Personal and Commercial Lines, Life and Annuity, Group and Retirement. They recognize Alpha for the unique value proposition we have to deeply understand the insurance domain and connect the business goals with enablement areas across operations, technology and data.

Responsibilities:

• Act as the primary liaison between clients and the internal technical teams, gathering and documenting detailed business requirements for custom Insurance solutions.
• Conduct business process analysis and develop clear, concise documentation, including workflows, user stories, and acceptance criteria.
• Collaborate with Management Consultants to prioritize requirements and align project scope with client objectives.
• Support the development team throughout the project lifecycle, ensuring that the delivered solution meets business and technical requirements.
• Facilitate communication and problem-solving between clients and the technical team, addressing any gaps or misunderstandings early in the process.
• Assist with testing and validation of software solutions, ensuring that business needs are met before deployment if applicable. 
• Monitor project progress and adjust requirements to accommodate evolving client needs.

Qualifications

• A Bachelors’ degree in a related field and at least 5 years of experience as a Business Analyst.
• Strong understanding of business process mapping, requirements gathering, and documentation best practices (including Experience developing user personas and supporting wireframe development).. 
• Experience leading complex discovery efforts across various stakeholder groups
• Experience with legacy application migrations / re-writes
• At least 2 years’ experience working with Defined Benefit (DB) and Defined Contribution (DC) plans, other retirement products a plus. 
• Experience working in Agile environments and proficiency with tools like JIRA and Confluence.
• Exceptional communication and client engagement skills, with a proven ability to translate complex technical requirements into clear, actionable plans.

Other Info

• The successful candidate may be hired as a W2 Contractor through a Staffing Partner.
• The successful candidate must be able to accommodate a working schedule of Mon-Fri 8:30am - 5:30pm EST
• The successful candidate will complete a background check including employment, education, and location verifications. 
• Estimated Pay Rate: $65 - 95/hr USD