Office Experience Specialist

Altana is the world’s first Value Chain Management System, a collaborative, public-private network that enables customers to take command of their extended supplier and distribution networks from raw material origins to the sale of finished products. By applying artificial intelligence to the world’s largest body of supply chain data, Altana reveals these previously opaque global networks and powers workflows across them. Customers like Boston Scientific, L.L.Bean, Maersk, US Customs and Border Protection, and the UK Department of Business and Trade use Altana to build secure, resilient, efficient, and sustainable global value chains.

We have built a fundamental understanding of how the world’s economy works, and the implications for global resiliency, sustainability and opportunity are enormous. Backed by leading investors and used by the world’s most important organizations, Altana’s mission is to power a new era of globalization organized around trusted value chain networks.

This is a lofty mission, and our success depends on building a diverse, global team and creating an environment in which they can thrive. We operate in accordance with our values: we embrace reality as we work to change it; we focus on value creation, not capture; we foster diversity and embrace difference; and, we go on offense. When you join Altana, you’ll be joining a vibrant, collaborative team working together to solve complex problems with the potential for global societal impact.  

The Opportunity at Altana
We are seeking an Office Experience Specialist to provide comprehensive support to our DC Office operations, as well as provide our DC office leadership with administrative support. In this role, you will oversee day-to-day operations of our working space, maintain and enhance employee experience, and contribute to the success Altana’s fast-paced culture. You will also be directly involved in an office transition, as we move to a new near-by office space in Winter/Spring of 2025.

The person in this role will be a trusted partner and have the ability to exercise good judgment in a diversity of situations, with strong planning and organizational skills, and the ability to maintain balance among multiple priorities. 

You Will

• Own full-cycle office management across our DC location. You'll devise office setup strategies, drive daily operations, and run point on office improvements and maintenance.
• Prioritize building a welcoming and efficient office environment at every step, ensuring our efforts provide employees of all backgrounds with equal, unbiased consideration and opportunity.
• Manage the Food & Beverage program, including placing and stocking orders as necessary and coordinate all in-office events for employees.
• Maintain awareness of the workspace and submit janitorial and maintenance work orders as needed, communicating with appropriate partners to address issues.
• Champion a differentiated, exceptional employee experience to ensure all employees feel inspired, supported, and informed.
• Manage the calendars of the VP, Federal and VP, Government Affairs with meticulous detail, utilizing a collaborative approach to deconflict and prioritize critical engagements. Partial scheduling support for other Commercial leaders. 
• Planning Complex Meetings; you will plan internal and external meetings across multiple time zones and geographies. You will ensure customer meetings are managed, handled professionally and will persistently chase down the right POCs to align on scheduling. 
• Proactively manage executive travel, including itinerary planning, stakeholder outreach, and calendaring, while coordinating logistics, meals, and events, encompassing dinners and other engagements. Additionally, handle the filing and management of expenses, ensuring accurate and timely submission of expense reports.
• Partner with external partners and act as the primary point of contact in DC for on-site guests, as well as manage office operations for the office.

About You

• Experience managing office environments at a fast-growing, early-stage company. 
• Ability to consistently deliver a high level of customer service.
• A demonstrated ability to handle multiple tasks with little or no supervision.
• Strong communication skills. You have the ability to resonate with employees by speaking to not just the "what", but the "why" behind the office improvements we are making.
• A reputation for responsiveness and attention to detail - you understand the impact this has on employee experience and office management at Altana.
• Admirable critical and creative thinking skills - you’re solution-oriented at heart.

This role is based in Washington, DC, USA with hybrid work flexibility and candidates must be within commuting distance from our downtown office. 

Why it’s great to work at Altana

• We love to collaborate, and we win as a team!
• We are committed to engineering excellence
• We value personal and professional development
• We learn from diverse backgrounds and perspectives
• We impact the world, from enabling developing countries to identifying drug traffickers

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.