Sr Systems Support Engineer (Citrix Netscaler) - 1347
Experience Required:
- Minimum 4+ relevant Experience in Citrix NetScaler is mandatory.
- Strong hands-on experience on Citrix ADC’s installations and troubleshooting.
- Citrix Application Delivery Management (ADC) expert, Citrix Certified Professional-Networking (CCP-N) or >6 years ADC / NetScaler experiences.
- Citrix specific capabilities
- Citrix VPX, MPX
- Citrix Cloud PaaS & Connectors
- Citrix Storefront
- Citrix Delivery controllers
- Citrix VDA s and virtual disk architecture
- Citrix Workspace App (Multiplatform) and HDX / Edge compute optimization
- Citrix WEM & Profile management
- Citrix Studio & Director
- Citrix ADM; Application Delivery Manager
- Citrix Provisioning (PVS) & Machine Creation Services (MCS)
- Citrix Virtual Apps and Desktop Service
- Citrix Personal Desktops; VDIs
- Citrix Multi-Session Apps/Desktops
- Citrix Certifications in Citrix CAVD, former XenDesktop/ XenApp
- Should be Expert in troubleshooting NetScaler Load balancing, access gateway, SSL certificate, VPN, content switching and GSLB.
- Expertise in Load balancing technology including algorithms and health check options.
- Experience with Global Server Load Balancing / GTM, Local load balancing / LTM, SSL acceleration, HTTP compression / caching, and DNS experience with enterprise load balancer such as Citrix ADC/NetScaler or F5.
- Experience in L4-L7 traffic management.
- Knowledge of TCP as it pertains to packet inspection and network/applications.
- Working knowledge of Installation and troubleshooting of NetScaler MPX, VPX, SDX.
- Should have Experience in Multi-factor authentication solution.
- Handling the incident cases based on ITIL process.
- Good oral/written communication skills.
- Should be fluent to develop technical relationships with customer, OEMs, and other teams.
Responsibilities:
• Design and deploy Citrix ADC solutions in Azure to meet client requirements.
• Collaborate with clients to gather business and technical requirements.
• Configure and manage Citrix ADC load balancing, SSL offloading, content switching, and global server load balancing (GSLB) within Azure.
• Implement security features such as access controls, SSL certificates, and authentication protocols and WAF.
• Troubleshoot and resolve Citrix ADC-related issues, ensuring high availability and performance.
• Collaborate with cross-functional teams to integrate Citrix ADC with other infrastructure components.
• Document designs, configurations, and processes for Citrix ADC deployments.
• Stay updated with the latest Citrix ADC and Azure technologies, recommending improvements and enhancements to optimize performance and security.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in designing and implementing Citrix ADC solutions in an Azure cloud environment.
• Strong knowledge of Azure infrastructure, networking, and security concepts.
• Proficient in configuring and managing Citrix ADC features, including load balancing, SSL offloading, content switching, and GSLB.
• Experience with Citrix ADC Gateway, Citrix Web App Firewall, and Citrix ADC Management and Analytics System (MAS) is a plus.
• Familiarity with Azure-native load balancers and Azure Application Gateway.
• Solid understanding of TCP/IP, DNS, HTTP, SSL/TLS protocols.
• Excellent troubleshooting and problem-solving skills.
• Strong written and verbal communication abilities.
• Certifications such as Citrix Certified Professional - Networking (CCP-N) or Citrix Certified Expert - Networking (CCE-N) are desirable.
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